International Conference on Digital Advanced Tourism, Management, and Technology
INTERNATIONAL CONFERENCE ON DIGITAL ADVANCED TOURISM, MANAGEMENT, AND TECHNOLOGY (ICTMT) published by : Sekolah Tinggi Ilmu Ekonomi Pariwisata Semarang (STIEPARI). International Conference is a bridge to provide information for educational institutions and lecturers/teachers that occurs within the scope of DIGITAL ADVANCED TOURISM, MANAGEMENT, AND TECHNOLOGY. ICTMT is published twice a year (June and December).
Articles
162 Documents
Green Human Resource Management: A Comprehensive Analysis of Practices, Impacts, and Future Directions
Dyah Palupiningtyas;
Sri Mulyani Wahono
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.6
This article is a systematic literature review that investigates the impact and role of Green Human Resource Management (GHRM) in organizational performance and sustainability. By detailing the findings from 18 related studies, this article discusses the role of GHRM in motivating environmentally friendly behavior among employees and its impact on organizational performance and sustainability. The article's background discusses the urgency of GHRM in responding to global sustainability challenges and enhancing sustainable human resource management practices. The literature review involves a deep understanding of the impact of GHRM on variables such as employee behavior, green innovation, and organizational performance. The research methods include the selection of relevant studies, qualitative data analysis, and the synthesis of these findings. The article's discussion highlights significant findings, such as the positive influence of GHRM on employee green behavior and environmental innovation, as well as its contribution to organizational sustainability. Practical implications involve guidelines for implementing GHRM in organizations, while theoretical implications enrich our understanding of GHRM's role in sustainable human resource management. The conclusion of the article provides a comprehensive overview of the relationship between GHRM and organizational performance and sustainability. Further research recommendations include identifying knowledge gaps and future research opportunities to deepen our understanding of GHRM. This article is expected to contribute to related literature and provide valuable guidance for research and GHRM implementation in various organizational contexts.
Road To Customer Satisfaction: The Servqual Journey
Fransiska Oktalia Duha Gumano;
Ray Octafian
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.9
This study was carried out at Resto Bebek Goreng Pak Eko with the objectives of examining and measuring the quality of service offered by restaurant personnel and determining the level of satisfaction experienced by customers who dined at the establishment. The research was conducted using a qualitative approach and a descriptive research method, which allows for a more in-depth presentation of the findings of the research. In this study, the methods for collecting data included interviews with restaurant staff, observations of interactions between employees and clients, and a review of the literature to gain a better understanding of the conceptual framework underlying Servqual. The outcomes of the research are a reflection of how guests feel about the quality of service they receive when dining at the restaurant. Based on the findings of the research, one can draw the conclusion that the service that customers receive from the staff of Resto Bebek Goreng Pak Eko may be classified as being of a high quality. The level of service that guests get meets and exceeds their expectations. This shows that the restaurant has been effective in maintaining high service standards and satisfying the expectations of their customers within the framework of the customers' happiness with the service that has been delivered.
The Influence Of Product Brand, Product Quality And Sales Promotion On Purchasing Decisions Fashion Products At The Ratu Collection Shop
Fitri Handayani Harefa;
Krisnawati Setyaningrum Nugraheni
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.10
This research was conducted at Toko Ratu Collection Stores which aims to analyze and explain the influence of product brands, product quality and sales promotions on purchasing decisions for fashion products which are experiencing unfavorable conditions including product sales promotions in social networks which cannot be ascertained because currently there are still many consumers who cannot use social media. Research data obtained through questionnaires and interviews. The sample used in the study was 100 respondents. The research results are expected to provide useful information for managers and consumers. The data obtained were processed using descriptive analysis and quantitative statistical analysis. Quantitative analysis uses multiple regression analysis to determine the effect of the independent variable on the dependent variable, test the model, test the hypothesis, and but before carrying out the test, the validity and reliability tests are carried out first. The results of the regression analysis show that there is an increase in product branding, product quality and sales promotion on the purchasing decision of fashion products. So the results of the multiple regression analysis test show a significant F value, with a correlation value of determination R2 square of 0.629. This shows that product brand, product quality and sales promotion significantly influence the purchasing decision of fashion products together with a close relationship of 62.9%. This shows that to increase purchasing decisions for fashion products, it is necessary to increase product brands, product quality and sales promotions that are popular today..
Tourism Management by Lecturers as a Function of Management Roles To Achieve Sustainable Tourism
Andi Kurniawati;
R. Rachmiyantono W.H.;
Mis Widya Andelina
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.11
Tourism provides many economic benefits from its development, and there is no doubt that Indonesia has advantages in the form of high potential in terms of tourism resources. Several obstacles that arise in the process of developing Sustainable Tourism include: First, regarding the use of existing resources based on sustainable principles. Second, the concept of sustainable tourism development can be applied and run parallel to other ongoing development processes. Third, regarding ways to change the perceptions, attitudes and motivations of stakeholders in accordance with new directions and criteria for tourism development. The relationship between Management Functions, Lecturer Functions, and Sustainable Tourism explains that the 5 Management functions (Planning); Organizing; Motivating/Directing; Supervising; Controlling; Assessment/Evaluating) are the basis for implementation The function of a lecturer is also the task of the Tri Dharma of Higher Education (Research and Community Service) which can run systematically and continuously with the aim of realizing Sustainable Tourism through Government Policy and support from the community and various related elements.
A Mediated Moderation Analysis Of The Efficacy Of E-Hrm
Javad Shahreki;
Anahita Ghanad
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.12
The aim of this paper is to examine the effectiveness of e-HRM by a mediated moderation analysis. This paper used both descriptive and quantitative approaches, while the research unit of analysis consists of Line managers and HR specialists. Purposeful sampling was used for the sampling process in this study while, the research sample consists of 373 Line managers and HR specialists. A questionnaire was used to collect data and PLS-SEM was used to evaluate the study. This study responds to two concerns raised in earlier e-HRM studies; first, to draw attention to the importance of the connection between technology and organisational features; and second, to indicate that the implementation of e-HRM leads to higher-quality HRM services. The main factors affecting the excellent quality of HRM services are the benefits of both traditional HRM and e-HRM. Repeated use of e-HRM and user guidance confirmed their mediating effect, while appropriation of e-HRM and acceptance of the e-HRM system demonstrated their moderating influence. This paper encourage line managers and HR specialists must ensure that e-HRM systems are user-friendly and understandable to the intended audience (e.g. Operational: e-payroll processes, Relational: e-recruitment and selection, Transformational: online talent management). This paper has made a significant contribution to knowledge and to the operationalization of e-HRM literature, which could help to develop theory, model, practice and research in areas of HRM quality of service.
The Influence Of Superstitious Beliefs And Magical Thinking On Generation Z's Purchasing Behavior In Indonesia
Heni Krisnatalia;
Hendrajaya Hendrajaya;
Idah Kusuma
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 1 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i1.13
This research is about delving into the fascinating world of Generation Z behavior, where superstition and mysterious thinking have taken on a real quality as a charming mental component. Superstitious beliefs and magical thinking, regularly formed in frivolity and common explanations, and enchanted thinking, characterized by a belief in strong causality, all influence customer choices. The aim of the research is to determine the influence of consumers' superstitious on their purchasing behavior. Furthermore, data was collected through a questionnaire in Google Forms format and a survey link was sent to consumers via the online communication media "Whats App Channels" due to time and cost limitations apart from making it easier to obtain information about generation z respondents who are willing to fill out the questionnaire. At least 30 consumers participated in the survey during the data collection process and the IBM PSPP 2.0 program was used to analyze the data obtained. As a result of the analysis, all research hypotheses were supported. Therefore, it has been determined that consumers' superstitious beliefs and magical thinking have a positive and significant influence on their purchasing behavior. Through observational investigations and case reflections, we explore the ins and outs of how superstition and fascination intersect with buyer preferences by demonstrating their beneficial value to businesses and marketers by adapting them to better suit the irrational yet effective forces at the commercial center.
Ecosystem Model Of Digital Tourism Candi Tebing Tegallinggah Gianyar
I Gusti Ketut Indra Pranata Darma;
I Wayan Wiwin;
Luh Putu Sri Ariati
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i2.15
This article explores the evolving landscape of the tourism industry in Bali, particularly in the context of digital technology. Denpasar city's digital tourism development, exemplified by the Kertalangu tourist village, showcases the integration of a website with various applications. The primary objective of rural tourism is to advance rural areas. In Gianyar Regency, Bedulu Village boasts a newfound tourist attraction – the Tegallinggah Cliff Temple, inaugurated at the end of 2019. However, the temple's potential remained largely untapped during the subsequent pandemic years due to the underutilization of digital tourism. The absence of a dedicated website and limited social media promotion hindered its visibility. Nevertheless, the limited reviews suggested a focus on quality over quantity. To address this, the researchers aim to create a digital ecosystem model for the Tegallinggah Cliff Temple, offering a structured and comprehensive approach for future tourist attractions in similar situations and locations.
Riview Of Celosia Flower Park : Tourist Perspective
Dyan Triana Putra;
Nina Mistriani
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i2.16
While the motivation for this study is the importance of the number of tourist visits to tourist attractions, tourism managers must understand and be able to explain well how they respond to consumer complaints based on the types of positive or negative tourist complaints on social media. The purpose of this study is to determine the strategic model to be used in developing artificial tourist attractions that have an important role in the tourism business. Intense business competition requires business people to be observant and astute in identifying existing opportunities and the behavior of their target market, the consumers. Since marketing managers, the spearhead of marketing in business, need to understand consumer behavior in purchasing decisions, which is key to increasing the success of marketing products, the study results suggest that a small review of consumer behavior in decision making, paying attention to and understanding consumer behavior on social media, is a good place to start. the importance of paying attention to, understanding, and providing a review of consumer behavior on social media in making decisions about purchase of services and products. This review will serve as a benchmark for tourism destination development strategies.
A Study On Share Value Relational Capital And Smes Business Performance: A Resource Based Theory Perspective
Sukrisno Sukrisno;
Pranoto Pranoto;
Hartoyo Suhari;
Haniek Listyorini
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i2.17
This research aims to build a new conceptual model based on shared value relational capital and synergized Network assets to improve innovation capabilities in the context of Small and medium enterprises (SME) business performance. A structural methodology study was adopted in this research and involved 180 small and medium business owners or managers involved in this research in the data collection process. Data analysis for this research uses AMOS 25 software. The findings show that there are two strategic paths for improving SME business performance. Strengthening the share value of relational capital and synergy network assets is a key strategy for improving SME business performance. The sample frame taken from SMEs in Central Java province is a limitation in this research in building the generalization strength of the concept of share value of relational capital. So a form of replication of similar research is needed to achieve a fairly broad generalization of the new concept. The theoretical implications in this research are related to the application of resource-based theory in the study of marketing and strategy management. Some are managerial impressive for SME business actors who want to improve their business performance. This study has the originality of a pioneering study regarding the explanation of the role of share value relational capital and synergy network assets, which are expected to be able to provide a role in bridging innovation capabilities and improving SME business performance.
Showcasing The Uniqueness Of A Marine Destination By Adopting Local Wisdom
Nurdina Prasetyo
International Conference On Digital Advanced Tourism Management And Technology Vol. 1 No. 2 (2023): International Conference on Digital Advanced Tourism, Management, and Technolog
Publisher : Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia Semarang
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DOI: 10.56910/ictmt.v1i2.19
Development based on local wisdom and indigenous practices can be particularly effective since local wisdom is often the only asset the local people control, and certainly one with which they are very familiar. Yet, literature on marine tourism development shows a scarcity of studies that draw from local wisdom, even though local community participation is underlined as one of the most important factors in successful marine tourism development. This paper explores the role of adopting local wisdom and indigenous practices in marine tourism development in showcasing the uniqueness of marine tourism destinations, with the case study of Misool, Raja Ampat, Indonesia. Misool is one of the islands in Raja Ampat which attracts marine tourists from around the world due to its abundance marine life. Using a conversational method for data collection, this paper analyzes how the integration of local wisdom and indigenous practices in tourism takes place and how tourists appreciate them. Findings from conversations with local people who worked as tour guides and dive guides show that the guests expressed appreciation when being asked to follow specific things according to their local wisdom and indigenous practices when visiting some of the tourist attractions or dive sites. Some of their guests stated that Misool is unique because of these practices. These findings reveal that adopting local wisdom and indigenous practices in a marine tourism destination emphasizes the uniqueness of the place. Moreover, the unique culture of the local community can also be an added value to the total tourism experience.