Journal of Social and Industrial Psychology
Vol. 13 No. 2 (2024)

The Effect of Workload on Burnout in Employees of PT Bank XYZ

Naswa Bunga Octavia (Unknown)
Rahmawati Prihastuty (Unknown)



Article Info

Publish Date
09 Jan 2025

Abstract

The phenomenon of burnout is very commonly experienced by employees in the banking sector. Burnout is a state of individuals who experience physical or mental fatigue caused by excessive activity pressure. The purpose of this study was to determine whether there is an influence between workload on burnout in banking employees. This study uses quantitative research, with a research sample of 75 employees of PT Bank XYZ branch office. Data collection using a Likert scale consisting of the Burnout Assessment Tool (BAT) scale and the Quantitative Workload Inventory (QWI). The results revealed that the burnout experienced by employees was in the high category, namely 34.7%, then the workload received by employees was also in the high category, namely 44%. The regression test results show that there is a positive influence between workload and burnout with a coefficient value of 47.6%. So that the greater the workload received by employees, the greater the possibility of employees experiencing burnout.

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Journal Info

Abbrev

sip

Publisher

Subject

Other

Description

Journal of Social and Industrial Psychology provides a forum for cutting-edge, peer reviewed research in all fields related to investigations into the ways in which the individual can balance their daily activities (socially, culturally or linguistically) against the larger context of corporate, ...