The Influence of Online Service System-Based Institution Management on The Quality of Learning Process and Academic Achievement. Objectives: The purpose of this study is to determine the effect of the management of online service system -based institutions on the quality of the learning process and academic achievement., Methods: This research is a quantitative research. The sample used was nine junior high schools in the city of Mataram. Data analysis using path analysis., Findings: The results show that the education costs of several independent variables have a positive and significant influence between variables because the value (Cr) is greater than 2 and an insignificant effect occurs between variables because the value (Cr) is smaller From 2. The quality of the learning process both directly and indirectly has a positive and significant influence on academic achievement in junior high schools., Conclusions: The results show that the efficiency of the management of online service system -based institutions on the quality of the learning process and academic achievement in junior high schools throughout the city Mataram has a significant and insignificant influence on several variables indicator management of online service system -based institutions. Keywords: online service systems, institutional management, quality of the learning process, academic achievement.DOI: http://dx.doi.org/10.23960/jpp.v13.i2.202328
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