Nusantara : Jurnal Ilmiah Pariwisata dan Perhotelan
Vol 6 No 1 (2023): EDISI 11 MAR 2023

STRATEGI GUEST SERVICE AGENT DALAM MEMAKSIMALKAN EFEKTFITAS KERJA DI HOTEL ROYAL AMBARRUKMO YOGYAKARTA

Rahman, Akh Fajar (Unknown)
Sukarni, Sri (Unknown)
Mafuah, Hanni (Unknown)

Article Info

Publish Date
31 Mar 2023

Abstract

This study aims to find out what efforts are made by guest service agents in maximizing the effectiveness of work in the front office department, this research was conducted using qualitative methods. Data collection techniques using interviews, observation, documentation and literature study. The results showed that to maximize performance in the guest service section at the Royal Ambarukmo Yogyakarta hotel, several strategies were implemented, namely 1. Utilization of human resources, 2. Adequate finances to support operations, 3. Complete and adequate equipment, 4. Methods , 5. Engine

Copyrights © 2023




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Nusantara : Jurnal Ilmiah Pariwisata dan Perhotelan
Website

Abbrev

nusantara

Publisher

Akademi Pariwisata Dharma Nusantara Sakti

Subject

Humanities Economics, Econometrics & Finance Education Social Sciences Other

Description

Jurnal NUSANTARA diterbitkan oleh institusi Akademi Pariwisata Dharma Nusantara Sakti (AKPARDA) yang berisi Kajian Pariwisata dan perhotelan, memuat berbagai gagasan, temuan mutakhir isu-isu kepariwisataan dan perhotelan tanah air. NUSANTARA dimaksudkan sebagai media publikasi dan pertukaran gagasan ...