JURNAL LENTERA BISNIS
Vol. 14 No. 2 (2025): JURNAL LENTERA BISNIS, MEI 2025

STRATEGI MANAJEMEN SDM TERHADAP PENINGKATAN KUALITAS PELAYANAN KARYAWAN DI KANTOR CAMAT MEDAN PETISAH

Anita Bersama Sihombing (Universitas Prima Indonesia)
Dhita Adriani Rangkuti (Universitas Prima Indonesia)
Grace Cia Nainggolan (Universitas Prima Indonesia)
Dona Agreachi Br Sitepu (Universitas Prima Indonesia)
Windi Theresia Br Bangun (Universitas Prima Indonesia)
Andrew Satria Lubis (Universitas Sumatera Utara)



Article Info

Publish Date
16 May 2025

Abstract

This study was conducted to see the results of HR management strategies on improving the quality of employee services at the Medan Petisah District Office. Improving the quality of public services is one important aspect in efforts to increase public trust in the sub-district government office as a government institution. There needs to be a management strategy in human resources to be able to improve the quality of good service. The population of this study was 68 employees and the entire population was used as a sample. The approach to this study is based on a quantitative descriptive approach and uses multiple linear regression analysis as a test in this study with simultaneous results, then Training, Coaching, Recruitment have a positive and significant effect on the service quality variable at the Medan Petisah District Office

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Journal Info

Abbrev

jrlab

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jurnal Lentera Bisnis (ISSN 2252-9993, e-ISSN 2598-618X) ini merupakan jurnal ilmiah berkala yang terbit berdasarkan kaidah jurnal ilmiah ditujukan untuk mempublikasikan karya ilmiah hasil penelitian, pengembangan dan studi pustaka di bidang ilmu administrasi bisnis meliputi peminatan ilmu bisnis. ...