Jurnal Teknologi Informatika dan Komputer
Vol. 11 No. 1 (2025): Jurnal Teknologi Informatika dan Komputer

Analysis of E-Commerce Seller Behavior Using the Technology Acceptance Model (TAM) Method: : Case Study on the Thaijajan Community on Shopee

Rahayu, Resti (Unknown)
Khoiriyah, Rizqiyatul (Unknown)
Handhajani, S. B. P. (Unknown)
Indraswari, Ayu (Unknown)



Article Info

Publish Date
20 Jun 2025

Abstract

In Indonesia, there are various platforms that provide functions to carry out buying and selling transactions or called e-commerce. One of the e-commerce that is widely used in Indonesia is Shopee. Shopee is one of the e-commerce that is included in the B2C category that is widely used by people in various countries, especially in Indonesia. Shopee was officially launched for the first time in 2015 in Singapore and has expanded its business to other countries, such as Indonesia, the Philippines, Malaysia, Vietnam, Thailand, and Taiwan. The service provided by Shopee for sellers, namely Shopee Seller, is a reference for sellers and buyers when they are going to make buying and selling transactions using the Shopee application. There are several factors that must be owned by the Shopee Seller application which are benchmarks so that good and safe services are created when sellers make transactions. Therefore, it is necessary to conduct a behavioral analysis of sellers using the Technology Acceptance Model (TAM) method so that it can be known how users (sellers) behave towards accepting the e-commerce application used, namely Shopee Seller. This study was conducted on the THAIJAJAN seller community who use the Shopee Seller application using a descriptive approach. The results of the study show that the use and acceptance of the Shopee Seller application in the THAIJAJAN community are in the high category and have positive values. Thus, it is hoped that Shopee will always pay attention to the services and features provided so that they can satisfy the needs of Shopee users, especially for sellers.

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Journal Info

Abbrev

jtik

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Jurnal Teknologi Informatika dan Komputer merupakan salah satu jurnal berbasis Open Journal System (OJS) yang dikelola oleh Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) Universitas Mohammad Husni Thamrin (UMHT) yang berisi artikel-artikel dengan topik Teknologi Informasi yang menampung ...