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All Journal IPTEK Journal of Proceedings Series SENTIA 2015 JurTI (JURNAL TEKNOLOGI INFORMASI) IJID (International Journal on Informatics for Development) ComTech: Computer, Mathematics and Engineering Applications Journal of Information System, Applied, Management, Accounting and Research Celebes Abdimas: Jurnal Pengabdian Kepada Masyarakat JUKANTI (Jurnal Pendidikan Teknologi Informasi) REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal Teknologi Informatika dan Komputer Jurnal Pengabdian Masyarakat Asia Jurnal Pengabdian Masyarakat (ABDIRA) J-Intech (Journal of Information and Technology) Jurnal Ilmiah Sistem Informasi Jurnal Sistem Informasi dan Ilmu Komputer Dedikasi: Jurnal Pengabdian Pendidikan dan Teknologi Masyarakat Jurnal Pendidikan Teknologi Informasi (JUKANTI) Dhana Dedikasi: Jurnal Pengabdian Pendidikan dan Teknologi Masyarakat
Rizqiyatul Khoiriyah
Universitas Gajayana Malang
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Library & Information Science Mathematics Nursing Public Health Social Sciences Other

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Perception Analysis of Desktop and Mobile Service Website Khoiriyah, Rizqiyatul
ComTech: Computer, Mathematics and Engineering Applications Vol 7, No 4 (2016): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v7i4.3753

Abstract

The research was conducted as a qualitative study of the website to deeper explore and examine the analysis of user perception of desktop and mobile website services. This research reviewed about user perception of desktop and mobile service website used by using qualitative methods adapted to WebQual and User Experience approach. This qualitative research refered to the theoretical reference written by Creswell (2014). The expected outcome is to know the user perceptions of the available services and information in the website along with the possibility of desktop and mobile gap arising from differences in the two services. These results can be used as a service model on the website of the user experience.
Upaya Peningkatan Produksi Alen – Alen Sebagai Produk Unggulan Kabupaten Trenggalek Melalui Pelatihan dan Pemanfaatan Mesin Produksi Berdaya Guna Rizqiyatul Khoiriyah; Moh Imron
Celebes Abdimas: Jurnal Pengabdian Kepada Masyarakat Vol 1 No 2 (2019): Oktober
Publisher : Lembaga Layanan Pendidikan Tinggi Wilayah IX Sulawesi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Program kemitraan masyarakat merupakan salah satu bentuk pengabdian kepada masyarakat yang bertujuan untuk meningkatkan kinerja pengelola UMKM. Program ini meliputi bidang tatakelola sumber daya manusia, tata kelola keuangan dan pemasaran produk berbasis online. UMKM yang dijadikan mitra adalah pengelola UMKM Industri Alen-alen yang berada di Kabupaten Trenggalek dan merupakan produk unggulan Kabupaten Trenggalek. Target kegiatan ini meliputi: peningkatan jumlah produksi alen-alen, kemampuan pengelola yaitu tatakelola keuangan dan pemasaran produk berbasis online. Metode pelaksanaan menggunakan kombinasi antara pelatihan klasikal, evaluasi, pendampingan dan hibah peralatan produksi. Hasil pelaksanaan pendampingan menyimpulkan bahwa dengan adanya pemanfaatan mesin produksi berdaya guna, pemasaran produk berbasis online dan peningkatan kemampuan tatakelola keuangan usaha maka jumlah produksi alen-alen dan kinerja pengelola UMKM menunjukan peningkatan yang signifikan.
A Review on User Perception of Desktop and Mobile Service Website Using Webqual and User Experience Approach Rizqiyatul Khoiriyah; Apol Pribadi Subriadi
IPTEK Journal of Proceedings Series No 1 (2015): 1st International Seminar on Science and Technology (ISST) 2015
Publisher : Institut Teknologi Sepuluh Nopember

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (205.911 KB) | DOI: 10.12962/j23546026.y2015i1.1043

Abstract

As the online media dissemination, website has the advantages that it can be accessed freely, without limits, wherever, whoever, and whenever. However, the advantages of the website is sometimes not in line with its simplicity. So it becomes important that the organization can make an assessment of the quality of the website that they are used, whether its website has fulfilled what is perceived by the user. This paper reviews studies user perception of desktop and mobile service website used qualitative methods adapted to WebQual and User Experience approach. The expected outcome of this research is knowing the user's perception of the services and information available on the website along with the possibility of desktop and mobile gap arising from differences in the two services.
Perception Analysis of Desktop and Mobile Service Website Rizqiyatul Khoiriyah
ComTech: Computer, Mathematics and Engineering Applications Vol. 7 No. 4 (2016): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v7i4.3753

Abstract

The research was conducted as a qualitative study of the website to deeper explore and examine the analysis of user perception of desktop and mobile website services. This research reviewed about user perception of desktop and mobile service website used by using qualitative methods adapted to WebQual and User Experience approach. This qualitative research refered to the theoretical reference written by Creswell (2014). The expected outcome is to know the user perceptions of the available services and information in the website along with the possibility of desktop and mobile gap arising from differences in the two services. These results can be used as a service model on the website of the user experience.
SISTEM INFORMASI PERAMALAN (FORECASTING) PRODUKSI MELALUI PENDEKATAN TIME SERIES PADA PTPN XII (PERSERO) MALANG M. Sulhan M. Sulhan; Rizqiyatul Khoiriyah
SENTIA 2015 Vol 7, No 2 (2015)
Publisher : SENTIA 2015

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (740.6 KB)

Abstract

Dalam perusahaan, proses produksi memegang peranan penting. Hasil produksi yang baik dan memenuhi target akan berdampak positif bagi keberlangsungan perusahaan sehingga persiapan menuju produksi haruslah matang dan dilakukan prediksi ke depannya. Salah satu perusahaan yang menerapkan hal tersebut adalah PT. Perkebunan Nusantara XII (Persero) Kebun Bangelan. Perusahaan ini merupakan perusahaan BUMN atau Badan Usaha Milik Negara yang bergerak dalam bidang agribisnis perkebunan yang menerapkan proses prediksi produksi dan dinamakan taksasi. Perusahaan ini memproduksi kopi Ose yang berasal dari bahan baku kopi glondongan yang pengadaannya tergantung pada lahan penanaman dan iklim perkebunan sehingga peramalan / prediksi produksi yang akan datang dapat terkendala oleh faktor - faktor tersebut.Berdasarkan hal tersebut penting dibangunlah Sistem Informasi Peramalan (Forecasting) Produksi Melalui Pendekatan Time Series untuk mendukung prediksi atau taksasi produksi sehingga dapat juga digunakan sebagai pertimbangan kebijakan menyusun Rencana Kerja Anggaran Perusahaan (RKAP) untuk tahun mendatang. Sistem ini dibangun berbasiskan web dengan bahasa pemrograman PHP dan data base MySQL.
Implementasi Teknologi Business Process Model Notation (BPMN), Teks, Flowchart dan Rich Picture pada Bisnis Startup Rizqiyatul Khoiriyah; Aan Jelli Priana
(JurTI) Jurnal Teknologi Informasi Vol 4, No 2 (2020): DESEMBER 2020
Publisher : Universitas Asahan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36294/jurti.v4i2.1715

Abstract

Abstract - Business processes are very influential in the continuity of a company, including CV. SLC. However, the business processes that occur at CV. SLC has not been well documented so that in practice it is often applied differently by employees. Even though the company also wants to evaluate the performance and performance of the company. From these problems, a description and analysis of business processes are made using several diagrams, namely text form, rich picture flow, flowchart, and Business Process Model Notation (BPMN). The results of the analysis show that understanding business processes is easier to understand if it is modeled with a rich picture/flowchart/notation model compared to verbal / text. However, it is easier to analyze and evaluate in more depth when using the Business Process Model Notation (BPMN). The results of this business process analysis are expected to be implemented following the business reality to improve the performance and performance of CV. SLC.Keywords  -   Business Process, Startup, Rich Picture, Business Process Model Notation (BPMN). Abstrak - Proses bisnis sangat berpengaruh terhadap kelangsungan suatu perusahaan, tidak terkecuali pada CV. Siplho Corporation (SLC). Namun, proses bisnis yang terjadi di CV. SLC belum terdokumentasikan dengan baik, sehingga pada pelaksanaanya seringkali diterapkan secara berbeda oleh pegawai. Padahal perusahaan juga ingin mengevaluasi terhadap kinerja dan performa perusahaannya. Dari permasalahan tersebut maka dibuatlah gambaran dan analisis proses bisnis menggunakan beberapa diagram yaitu bentuk teks, alur rich picture, flowchart dan Business Process Model Notation (BPMN).  Hasil analisis menunjukkan bahwa pemahaman proses bisnis lebih mudah dipahami jika dimodelkan dengan alur gambar/diagram alir/notasi model dibandingkan dengan verbal / teks. Namun lebih mudah dianalisis dan evaluasi lebih mendalam bila menggunakan Business Process Model Notation (BPMN). Hasil analisis proses bisnis ini diharapkan nantinya dapat diimplementasikan sesuai dengan kenyataan bisnis tersebut agar dapat meningkatkan  kinerja dan performa CV. SLC.Kata Kunci - Proses Bisnis, Startup, Rich Picture, Business Process Model Notation (BPMN).
PENINGKATAN LAYANAN POSPAY DENGAN TEKNOLOGI BUSINESS PROCESS ANALYSIS (BPA) PADA PT. POS INDONESIA AREA KOTA MALANG Rizqiyatul Khoiriyah
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 4 No 1 (2021): Jurnal Pendidikan Teknologi Informasi (JUKANTI)
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v4i1.230

Abstract

PT. Pos Indonesia has a postal payment service (postpay) or System Online Payment Point (SOPP). Postpay services that are already running must be continuously improved so that they can develop properly. This makes it important to analyze the business processes that run on the postpay service at PT. Pos Indonesia Malang City Area so that later it can be known and identified opportunities for better business process improvement. The purpose of this study is to analyze the business processes that run on payment services (postpay) and identify opportunities to improve the payment service business process (postpay) at PT. Pos Indonesia Malang City. Based on the analysis of ongoing business processes, it was found that the payment service business process (postpay) of PT. Pos Indonesia in the Malang City area has been running according to existing procedures but has limitations on the queuing system, namely customers who will send goods and postpay payments still use a one-way queue. From these weaknesses and limitations, a business process with a two-lane queuing system was proposed, but it could also run flexibly with the previous one-line queuing system. The proposed two-lane queuing system, it can save time and increase the number of customers that can be served by PT. Pos Indonesia in Malang City area.
Analisis Implementasi Electronical Digital Information System (E-Digis) Dalam Proses Manajemen Data Dinas Kesehatan Kota Pasuruan Rizqiyatul Khoiriyah
JISAMAR (Journal of Information System, Applied, Management, Accounting and Research) Vol 6 No 4 (2022): JISAMAR : November 2022
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jisamar.v6i4.947

Abstract

Implementing the Health Information System (SIK) in managing information technology-based data and information using the E-Digis (Electronic Digital Information System) application is a breakthrough made by the Pasuruan City Health Office in public services to realize good data and information management. The purpose of this research is to find out whether the implementation of the Electronic Digital Information System (e-Digis) in managing data and information at the Pasuruan City Health Office has been run by the provisions in data and information management. In addition, to identify obstacles and obstacles to implementation so that opportunities for improving the performance of the Electronic Digital Information System (e-Digis) can be identified. The method used in this study is a qualitative descriptive method. The results showed that there was already a conformity of e-Digis with the processes running in data and information management at the Pasuruan City Health Office. However, there were shortcomings in its implementation such as supporting infrastructure and system user training.
Peningkatan Implementasi Learning Management System (LMS) Sebagai Pembelajaran Jarak Jauh Dosen di Era Pandemi Covid-19 Rizqiyatul Khoiriyah; Gunadi Gunadi; S.B.P. Handhajani; Kusno Suryadi
Jurnal Pengabdian Masyarakat (ABDIRA) Vol 2, No 4 (2022): Abdira, Oktober
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdira.v2i4.233

Abstract

This community service activity is packaged in the form of training and assistance in implementing a learning management system (LMS) for lecturers at Gajayana University, Malang. In the training session, the participants practiced directly how to implement an LMS from start to finish. Then continued mentoring and independent consultation by the companion team of the Information Technology Center (PTI). After the mentoring period is over, the LMS of the lecturers has been successfully filled and implemented in lectures. The end result of this community service activity is an increase in understanding and skills in the implementation of the learning management system (LMS) for lecturers and the achievement of learning content in the LMS that is ready to be used for the next semester's lectures.
Analisis Peningkatan Layanan Reservasi Tiket Kapal Laut PT. PELNI Menggunakan Strategi IT Service Management Rizqiyatul Khoiriyah
REMIK: Riset dan E-Jurnal Manajemen Informatika Komputer Vol. 6 No. 4 (2022): Volume 6 No 4 Oktober 2022
Publisher : Politeknik Ganesha Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33395/remik.v6i4.11846

Abstract

Penelitian ini membahas tentang layanan reservasi tiket kapal laut PT.Pelni dari sisi IT Service Management pada tahap Continual Service Improvement (CSI). Pada reservasi tiket kapal laut PT. PELNI menyediakan layanan reservasi secara langsung di loket cabang PT.Pelni, sedangkan loket cabang terdekat di Jawa Timur hanya di kantor cabang kota Surabaya. Untuk layanan reservasi tiket kapal laut secara online melalui website hanya menyediakan informasi kapal laut saja padahal reservasi tiket meliputi pemesanan hingga pembayaran tiket. Hal ini yang melandasi penelitian tentang analisis peningkatan layanan reservasi tiket kapal api PT. PELNI dari sisi IT Service Management (ITSM). Framework ITSM yang digunakan yaitu IT Infrastructure Library, tepatnya pada tahap Continual Service Improvement (CSI). Hasil menunjukkan bahwa ditemukan kekurangan dari sisi layanan reservasi online kemudian dapat ditingkatkan dan rekomendasi perbaikan layanan berupa penambahan fitur dan layanan secara online di website diantaranya fitur registrasi penumpang, pemesanan, pembayaran dan pembatalan serta penambahan layanan tiket yang tidak hanya di kantor cabang provinsi saja.
Co-Authors Aan Jelli Priana Aan Jelli Priana Apol Pribadi Dewi Afriati Fachrudin Pakaja Gunadi Handayani, Devi Imam, Muhammad Kholisul INDRA LUKMANA PUTRA Indraswari, Ayu Kusno Suryadi M. Sulhan M. Sulhan Mochammad Junus Moh. Imron Nur Iman, Rizki Nurwijayanti Priana, Aan Jelli Rahayu , Resti Resti Rahayu Risdiana, Devi Mega S.B.P. Handhajani Siti Rachmah Tungga Bhimadi