Marketing and Business Strategy
Vol. 2 No. 2 (2025): MAY 2025

Decoding the Buyer’s Mind: The Role of Promotion and Brand Image in Purchase Decisions

Mareta, Futri Zamnis (Unknown)
Razak, Ismail (Unknown)
Yuaniko, Yuaniko (Unknown)



Article Info

Publish Date
21 May 2025

Abstract

This study aims to analyze the extent to which promotion and brand image influence the purchasing decisions of Shopee customers in East Jakarta. Using a quantitative approach with survey methods and multiple linear regression analysis, the results of the study indicate that both promotion and brand image simultaneously and partially have a positive and significant effect on purchasing decisions. This finding means that attractive promotions such as discounts, cashback, and flash sales, as well as a strong and positive brand image can encourage consumers to make purchases. This study investigates how promotion and brand image influence purchasing decisions among Shopee customers in East Jakarta using a quantitative survey and regression analysis. Results show that brand image has a significant positive effect, while promotion does not significantly influence purchasing decisions when examined individually. The managerial implications of these findings are that Shopee management needs to continue to optimize promotional strategies creatively and consistently to maintain and increase customer loyalty. In addition, building and maintaining a positive brand image through service quality, platform appearance, and good interaction with consumers are important keys to strengthening competitiveness in the competitive e-commerce market.

Copyrights © 2025






Journal Info

Abbrev

mbs

Publisher

Subject

Economics, Econometrics & Finance

Description

The Marketing and Business Strategy MBS journal publishes open access, peer reviewed, theoretical, and empirical research articles on all major marketing management, consumer behavior, competition, and business strategy related topics. The journals mission is to offer a forum for the growing amount ...