The influence of organizational culture and office facilities on employee performance with job satisfaction as a mediating variable (A Study at Class 1 Immigration Office TPI Malang)

Fransisca, Herlinda
Rahayu, Yayuk Ngesti
Suharto, Suharto

International Journal of Applied Finance and Business Studies
Vol. 13 No. 1 (2025): June: Applied Finance and Business Studies

This study investigated the influence of organizational culture and office facilities on employee performance, with job satisfaction examined as a mediating variable. The research was conducted at the Class 1 Immigration Office TPI Malang using a quantitative approach and an explanatory research design. A total of 80 civil servants participated in the study, selected through purposive sampling. Data were analyzed using partial least squares structural equation modeling. The results showed that organizational culture and office facilities had a significant and positive impact on employee performance. Both variables also significantly influenced job satisfaction. However, job satisfaction did not significantly affect employee performance and did not mediate the relationship between either organizational culture or office facilities and employee performance. These findings indicate that improving organizational culture and office facilities has a direct and meaningful effect on performance, while job satisfaction does not play a mediating role in this context.