Jurnal Manajemen
Vol. 29 No. 2 (2025): June 2025

Digital Fatigue, Burnout, and Career Setbacks in Banking

Hadjri, Muhammad Ichsan (Unknown)
Leovani, Ega (Unknown)
Murti, Krisna (Unknown)
Adam, Ryan (Unknown)
Anggraini, Bean Nur (Unknown)



Article Info

Publish Date
23 Jun 2025

Abstract

This study examines the effects of digital fatigue, work-family conflict (WFC), and perceived role overload on career regression among banking employees, with burnout as a mediating factor. Using a cross-sectional design, data were collected from 384 banking employees in Palembang through structured questionnaires. The findings reveal that digital fatigue, WFC, and role overload significantly contribute to burnout, which mediates their impact on career regression. Grounded in the Job Demands-Resources (JD-R) Theory, the results demonstrate that excessive job demands heighten the risk of burnout when unbalanced by sufficient resources, ultimately hindering career development. The study underscores the importance of organisational efforts to minimise digital demands, promote work-life balance, and manage workloads to mitigate burnout. Limitations include reliance on self-reported data and a focus on the banking sector. Future research should explore broader populations and examine additional factors such as social support and coping strategies.

Copyrights © 2025






Journal Info

Abbrev

EJM

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Manajemen [p-ISSN 1410-3583 | e-ISSN 2549-8797] is a peer-reviewed journal published three times a year (February, June, and October) by Faculty of Economics, Universitas Tarumanagara. Jurnal Manajemen is intended to be the journal for publishing articles reporting the results of research on ...