Journal of Social Science and Business Studies
Vol. 3 No. 2 (2025): JSSBS

Analysis of the Influence of Organizational Culture, Work Stress, and Boredom on Cyberloafing of Generation Z Employees in Service Industry

Purwati, Sri (Unknown)
Susanto, Susanto (Unknown)
Sari, Dina Fahma (Unknown)
Kadeni, Kadeni (Unknown)
Nawangwulan, Irma M. (Unknown)
Anantadjaya, Samuel PD (Unknown)



Article Info

Publish Date
25 Jun 2025

Abstract

This study aims to analyze the influence of organizational culture, work stress, and boredom on cyberloafing behavior in Generation Z employees in the service industry. The research method used is quantitative with a survey approach. Data were collected through questionnaires distributed to 100 respondents who were Generation Z employees in service companies. Data analysis was carried out using multiple linear regression with the help of SPSS. The results showed that organizational culture had a negative and significant effect on cyberloafing behavior, indicating that the stronger the organizational culture, the lower the level of cyberloafing. Work stress showed a significant positive effect, where high work stress encouraged employees to seek escape through online activities that were not related to work. Meanwhile, boredom or work boredom also had a positive and significant effect on cyberloafing, where boredom at work was the main trigger for this behavior. These findings underline the importance of creating a healthy work culture, managing work stress, and designing interesting jobs for Generation Z employees in order to minimize cyberloafing behavior. This study contributes to the development of human resource management, especially in managing the work behavior of Generation Z employees in the digital era.

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Journal Info

Abbrev

jssbs

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

Jounal of Social Sciences and Business Studies is a journal that publishes Focus and Scope research articles, which include : Social Science Business Management Accounting Communication Studies Politic Public Administration Art & ...