Jurnal Inovasi Pendidikan dan Sains
Vol 6 No 2 (2025): August

Development of a Nine-Language Dictionary as a Communication Facilitator between Merchants and Tourists at the Airport

Agustina Agustina (Study Program of Information Technology Education, Sekolah Tinggi Keguruan dan Ilmu Pendidikan Taman Siswa Bima, Indonesia)
Ramli Ramli (Study Program of Information Technology Education, Sekolah Tinggi Keguruan dan Ilmu Pendidikan Taman Siswa Bima, Indonesia)
Ahyar Ahyar (Study Program of English Language Education, Sekolah Tinggi Keguruan dan Ilmu Pendidikan Taman Siswa Bima, Indonesia)



Article Info

Publish Date
07 Jun 2025

Abstract

Communication between local merchants and foreign tourists at Bima Airport is often hindered by language barriers, which may affect the convenience and smoothness of transactions. This study aims to develop a nine-language dictionary application capable of translating Indonesian into nine foreign languages: English, Malay, Korean, Hindi, Italian, Afrikaans, German, Japanese, and Arabic, which is feasible, practical, and effective. The method used was Agile with a Scrum model approach, allowing for iterative and user-responsive application development. Surveys and interviews were conducted to identify the necessary features, such as text and voice translation. The trial results indicate that the application is effective in reducing communication barriers, with respondents giving positive feedback and a score of 90.52%, suggesting that the application is highly helpful in facilitating transactions. This application is designed to promote more effective communication, enhance merchants’ confidence, and support the tourism sector in Bima. With a simple and user-friendly approach, the nine-language dictionary application is expected to serve as a practical solution to overcome language barriers, improve service quality, and strengthen interactions between the local community and tourists

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Journal Info

Abbrev

JIPS

Publisher

Subject

Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Education Environmental Science Materials Science & Nanotechnology Mathematics Physics Social Sciences

Description

Jurnal Inovasi Pendidikan dan Sains is a peer-reviewed and open access journal that publishes scientific reviews, theoretical articles, empirical studies, case studies, systematic literature reviews in all areas of Education and Learning; Science (Chemistry, Physics, Biology); Mathematics; and ...