PINISI Discretion Review
Volume 8, Issue 2, March 2025

The Influence of Word of Mouth and Digital Marketing on Kopi Cuss Marketing Strategy

Iriandy, Iriandi (Unknown)
Bahar, Ayu Saputri (Unknown)
Purnamasari, Fitry (Unknown)
Niza, Andi Khaerun (Unknown)
Aliah, Nurul (Unknown)



Article Info

Publish Date
31 Mar 2025

Abstract

This study aims to analyze the influence of Word of Mouth (WOM) and Digital Marketing on marketing strategies in the mobile coffee business "Kopi Cuss". The study was conducted with a quantitative descriptive approach using a questionnaire distributed to 106 respondents, who were active consumers of Kopi Cuss in the last six months. The results of the linear regression test showed that WOM had a significant influence on marketing strategies, while digital marketing did not have a significant influence partially. However, the results of the simultaneous test showed that both had a significant influence together. These findings indicate the importance of synergy between informal communication from consumers and digital marketing strategies in building brand awareness and customer loyalty, especially among the younger generation.

Copyrights © 2025






Journal Info

Abbrev

UDR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

PINISI Discretion Review is an-Opened Access journal and published twice a year every March and September. It publishes the research (no longer than 5 years after the draft proposed) in term of PINISI Discretion Review: public administration, public policy, management, bussiness administration, ...