Journal of Social Research
Vol. 4 No. 6 (2025): Journal of Social Research

The Utilization of Instagram as a Health Education and Branding Media at Aysha Islamic Hospital

Rahmadini, Indah Mustika (Unknown)
Ayuningtyas, Dumilah (Unknown)



Article Info

Publish Date
03 Jun 2025

Abstract

Social media has become a strategic platform in healthcare communication, including for education and institutional branding. This study aims to explore the use of Instagram by Aysha Islamic Hospital as a medium for health education and strengthening the image of the institution. The approach of this research is qualitative descriptive with a case study method. Data was obtained through observation of @rsislamaysha's official Instagram account, interviews with the digital marketing team, and digital documentation. The results showed that Instagram was actively used to deliver educational content, service promotions, patient testimonials, and hospital social activities. Visual communication strategies, integration of Islamic values, and two-way interaction are the main strengths in building relationships with audiences. However, the main challenge faced is that the quantitative content effectiveness evaluation system is not optimal. Findings support the critical role of social media that social media has an important role in increasing public health literacy and strengthening the branding of health care institutions.

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Journal Info

Abbrev

ijsr

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences

Description

The Journal of Social Research is a double blind peer-reviewed academic journal and open access to social and scientific fields. The journal is published monthly by International Journal Labs. The Journal of Social Research provides a means for sustained discussion of relevant issues that fall ...