Akrab Juara : Jurnal Ilmu-ilmu Sosial
Vol. 4 No. 2 (2019)

PENGUKURAN KINERJA RUMAH SAKIT UMUM “X” DENGAN METODE SWOT BALANCED SCORECARD

Setiawannie, Yuli (Unknown)
Rahmania, Tiara (Unknown)



Article Info

Publish Date
15 May 2019

Abstract

Performance measurement is an important factor for an organization to control the implementation of the strategy. BSC SWOT method that synergistically can monitor company performance quickly and easily. Hospitals as one type of service company that organizes public health services must have good performance as mandated by Article 28H paragraph (1) of the 1945 Constitution. The purpose of this study is to provide a proposed hospital ‘X’ performance measurement model. Based on the results of the study, the strategy direction of the Hospital “X” is an aggressive strategy, namely with the power possessed able to take advantage of the opportunities that exist. The performance measurement indicator (KPI) for Hospital “X” based on the perspective of the Balanced Scorecard are: 6 financial perspective indicators, 2 customer perspective indicators, 4 internal process perspective indicators, and 5 growth and learning perspective indicators. Based on the total weight of the overall perspective, the highest priority is in the employee productivity indicator of 0.19 and the lowest is the ALOS indicator of 0.014.

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Journal Info

Abbrev

akrabjuara

Publisher

Subject

Biochemistry, Genetics & Molecular Biology Chemistry Medicine & Pharmacology

Description

URNAL AKRAB JUARA adalah sebuah jurnal pendidikan dan pengetahuan yang berkaitan dengan ilmu-ilmu sosial untuk para pendidik dan pendidikan yang ingin menungkan hasil karya ilmiahnya dengan nuangsa teknologi pembelajaran serta pengajaran dalam bidang masing-masing ...