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All Journal Jurnal Sistem dan Manajemen Industri Jurnal Teknik Industri Terintegrasi (JUTIN) Akrab Juara : Jurnal Ilmu-ilmu Sosial Journal Technology and Industrial Engineering Jurnal Manajemen Rekayasa dan Inovasi Bisnis
Setiawannie, Yuli
Unknown Affiliation
Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Control & Systems Engineering Decision Sciences, Operations Research & Management Energy Engineering Environmental Science Industrial & Manufacturing Engineering Mechanical Engineering Medicine & Pharmacology Transportation

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Performance measurement of public hospitals through the integration of SWOT and balanced scorecard Setiawannie, Yuli; Rahmania, Tiara
Jurnal Sistem dan Manajemen Industri Vol. 3 No. 2 (2019)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (553.826 KB) | DOI: 10.30656/jsmi.v3i2.1472

Abstract

Performance measurement is an essential factor for an organization to control the implementation of the strategy. The existing performance measurement system only evaluates financial performance. This study aims to propose the Key Performance Indicators (KPI) and measuring hospital performance with SWOT and BSC integration. Stages of research are determining internal and external factors with SWOT analysis, formulating alternative strategies, translating strategies into BSC perspective on strategic maps, determining performance indicators (KPI), KPI validation with AHP to obtain indicator weights for each view, and measuring hospital performance. Based on the results of the study, performance indicators (KPI) for hospitals based on the Balanced Scorecard perspective are six financial perspective indicators, two customer perspective indicators, four internal process perspective indicators, and five growth and learning perspective indicators. The internal process perspective is 90.43%, which means that the performance of the hospital is very healthy with the AA category, and learning 68.89% means that the performance of the hospital is very healthy with category A.
Usulan Penerapan Metode Lean Six Sigma Untuk Meminimalisasi Kecacatan Produk Di CV. Fadilah Rinaldi, Muhammad; Setiawannie, Yuli
Journal Technology and Industrial Engineering (JTIE) Vol. 2 No. 1 (2023): September: Technology and Industrial Engineering
Publisher : Research Institute of Science, Technology and Art (RISTecArt)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59840/jtie.v2i1.343

Abstract

Fadilah adalah sebuah perusahaan industri manufaktur yang bergerak di bidang perbengkelan mesin-mesin perkakas dengan memproduksi engsel dan roda gerbang serta barang-barang manufaktur lainnya seperti soket, pully, shaft, dan lain sebagainya. Cacat produk terjadi karena banyaknya jumlah permintaan pasar serta sering terjadinya kesalahan dalam proses produksi engsel seperti ukuran jantan kekecilan, lubang longgar/lobok, dan permukaan material berlubang, Penelitian ini bertujuan untuk mengetahui cacat dominan pada produk dan memberikan usulan perbaikan dalam meminimalisasi cacat produksi engsel yang terjadi di CV. Fadillah.. Analisis yang digunakan yaitu dengan Lean Six Sigma DMAIC (Define, Measure, Analysis, Improve, Control) dan FMEA. Hasil analisis menunjukkan bahwa kualitas produksi engsel masih belum baik dengan tingkat sigma 2,9 dengan kemungkinan kerusakan 78783 untuk sejuta produksi. Usulan perbaikan yang dapat dilakukan yaitu meningkatkan ketelitian dan rasa tanggung jawab pada operator, melakukan perawatan mesin dan pergantian jika mesin sudah tidak normal, penggunaan mesin dengan penerapan kerja sesuai waktu dan prosedur yang telah dibuat, serta mengganti material dari besi as yang berkarat dengan besi as yang kayak di produksi.
Analisa Potensi Bahaya Dan Risiko Kecelakaan Kerja Dengan Metode Job Safety Analysis (JSA) Pada CV. Fadilah Nirwanda, Ridho; Setiawannie, Yuli
Journal Technology and Industrial Engineering (JTIE) Vol. 2 No. 1 (2023): September: Technology and Industrial Engineering
Publisher : Research Institute of Science, Technology and Art (RISTecArt)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59840/jtie.v2i1.371

Abstract

CV. Fadilah adalah sebuah perusahaan industri manufaktur yang memproduksi engsel dan roda gerbang, serta barang-barang manufaktur lain seperti soket, pully, dan shaft. Perusahaan ini memiliki permasalahan terkait kasus kecelakaan kerja yang cukup banyak terjadi selama periode 2018-2021 pada proses pembuatan roda gerbang yang disebabkan oleh tindakan yang tidak aman (faktor manusia) dan kondisi yang tidak aman (lingkungan/area kerja). Tujuan penelitian ini adalah untuk mengetahui potensi bahaya, tingkat risiko, dan pengendaliannya pada setiap pekerjaan yang dilakukan dalam memproduksi roda gerbang, sehingga dapat menghindari dan meminimalisir terjadinya kecelakaan kerja. Dari hasil analisa, jumlah potensi bahaya dan risiko untuk pekerjaan pembuatan roda gerbang diperoleh sebanyak 55 potensi dari 15 tahapan pekerjaan. Tingkat risiko dari jenis pekerjaan tersebut berada pada rata-rata level sedang dan level tinggi. Bentuk pengendalian risiko dilakukan menggunakan pendekatan hierarchy of control yang terdiri dari lima tingkatan pengendalian diantaranya eliminasi (mengilangkan sumber bahaya), substitusi (penggantian alat, bahan, prosedur kerja), rekayasa teknik (penambahan instrument mesin, merubah struktur objek kerja), administrasi (penyediaan sistem kerja), dan alat pelindung diri (APD). 
PENGUKURAN KINERJA SUMBER DAYA MANUSIA DENGAN MODEL HUMAN RESOURCES SCORECARD PADA PT. XYZ Ismail; Marwan; Setiawannie, Yuli
Jurnal Manajemen Rekayasa dan Inovasi Bisnis Vol. 3 No. 2 (2025): FEBRUARI 2025
Publisher : LPPM-ITEBA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62375/jmrib.v3i2.454

Abstract

Data was obtained through brainstorming and interviews with human resource managers, from the interview results obtained the implementation of the company's vision, mission and strategy. Furthermore, questionnaires were distributed to expert respondents, namely human resource managers to obtain priority weights. The KPI design that can be applied by PT. XYZ includes 4 KPIs in the financial perspective, 7 KPIs in the customer perspective, 6 KPIs in the internal and business perspective, and 4 KPIs in the learning and growth perspective. The results of KPI measurements with the traffic light system contain 17 KPIs with a green category indicating that they are in accordance with the company's targets and 4 KPIs with a yellow category indicating that they need to be improved again.
PENGUKURAN KINERJA RUMAH SAKIT UMUM “X” DENGAN METODE SWOT BALANCED SCORECARD Setiawannie, Yuli; Rahmania, Tiara
Akrab Juara : Jurnal Ilmu-ilmu Sosial Vol. 4 No. 2 (2019)
Publisher : Yayasan Azam Kemajuan Rantau Anak Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Performance measurement is an important factor for an organization to control the implementation of the strategy. BSC SWOT method that synergistically can monitor company performance quickly and easily. Hospitals as one type of service company that organizes public health services must have good performance as mandated by Article 28H paragraph (1) of the 1945 Constitution. The purpose of this study is to provide a proposed hospital ‘X’ performance measurement model. Based on the results of the study, the strategy direction of the Hospital “X” is an aggressive strategy, namely with the power possessed able to take advantage of the opportunities that exist. The performance measurement indicator (KPI) for Hospital “X” based on the perspective of the Balanced Scorecard are: 6 financial perspective indicators, 2 customer perspective indicators, 4 internal process perspective indicators, and 5 growth and learning perspective indicators. Based on the total weight of the overall perspective, the highest priority is in the employee productivity indicator of 0.19 and the lowest is the ALOS indicator of 0.014.
Analisis Sistem Antrean Pengisian Bahan Bakar di SPBU dengan Model Multi Channel Single Phase Setiawannie, Yuli
Jurnal Teknik Industri Terintegrasi (JUTIN) Vol. 8 No. 3 (2025): July
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jutin.v8i3.46144

Abstract

A queuing system can enhance operational performance by reducing customer wait times and increasing overall satisfaction. Gas station SPBU 14.203.1131 experiences high daily traffic, particularly from motorcycle riders, leading to long queues and customer discomfort. This study aims to analyze the queuing system at the station and identify the key factors contributing to prolonged wait times. The data were collected through a six-day observation of customer arrival patterns at the Pertalite refueling lane. The queuing model applied in this study is the Multi-Channel Single-Phase (M/M/S) model. The analysis indicates that the current system, which utilizes two servers, is not yet optimal. During peak hours (08:00–09:00 WIB), the average number of customers in the system ranges from 1 to 2 motorcycles, with an average waiting time of 0.6 minutes. To enhance service quality and reduce queuing, it is recommended to add an additional server during peak periods. This measure is projected to reduce the average waiting time to 0.41 minutes. Additional recommendations include improving resource efficiency and ensuring the availability of adequate fuel dispensing infrastructure at the station. 
Co-Authors Ismail Marwan Nirwanda, Ridho RR. Ella Evrita Hestiandari Tiara Rahmania