Quantitative Economics and Management Studies
Vol. 6 No. 3 (2025)

The Effect of Emotional Intelligence on Knowledge Sharing with Trust as a Moderator Variable: The Case of Distro Employees in Citarum Village Bandung

Lisha Adzanta Firmansyah (Unknown)
Sri Raharso (Unknown)
Tjahjawati, Sri Surjani (Unknown)



Article Info

Publish Date
28 May 2025

Abstract

This research investigates the impact of emotional intelligence on knowledge sharing behavior, with trust serving as a moderating variable, within distro businesses located in the Citarum Subdistrict of Bandung. Operating within the creative economy sector, these businesses encounter intense competition from both domestic and international markets. To maintain their sustainability, it is crucial to enhance emotional intelligence, encourage knowledge-sharing activities, and establish trust among employees. Employing a quantitative approach through surveys, the study gathered data from 179 distro employees. Questionnaires were used as the primary data collection tool, and the data were analyzed using regression techniques. The findings reveal that emotional intelligence has a positive influence on knowledge sharing, and that trust significantly strengthens this relationship by amplifying the effect of emotional intelligence. These results highlight the vital role of trust in creative work settings and offer practical recommendations for distro business stakeholders to foster a collaborative work culture grounded in emotional intelligence and mutual trust.

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Journal Info

Abbrev

qems

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Mathematics

Description

Journal of Quantitative Economics and Management Studies (QEMS) is an international peer-reviewed open-access journal dedicated to interchange for the results of high-quality research in all aspects of economics, management, business, finance, marketing, accounting. The journal publishes ...