Journal of Social Knowledge Education (JSKE)
Vol. 6 No. 2 (2025): May

Analysis of Marketing Strategies in Overcoming Visitor Decline Gramedia Solo Due to Online Books

Sativa Isach (Unknown)
Wijiastuti, Sri (Unknown)
Darmaningrum, Kurniawati (Unknown)



Article Info

Publish Date
13 May 2025

Abstract

Purpose of the study: This study aims to analyze effective marketing strategies in increasing sales at Gramedia Bookstore in Solo City amid the increasing popularity of e-commerce platforms and ease of access to online book purchases which have changed consumer behavior and resulted in a decrease in visits to physical bookstores. Methodology: This study uses a quantitative method by collecting data through a questionnaire distributed to 100 respondents who are or have visited the Gramedia Slamet Riyadi Solo Bookstore. Data analysis was performed using multiple linear regression with the help of SPSS software version 30. Main Findings: Brand Experience, store atmosphere, and service quality have a significant effect on revisit intention to Gramedia Bookstore in Solo City. Brand Experience has a t-value of 2.141 (sig. 0.035), store atmosphere of 3.879 (sig. <0.001), and service quality of 2.308 (sig. 0.023). Simultaneously, this variable had a significant effect with an F value of 19.569 (sig. <0.001) and an Adjusted R² of 0.360. Novelty/Originality of this study: This study provides insight into the importance of strategies based on brand experience, store atmosphere, and service quality in increasing customer revisit intent to physical bookstores in the digital era. These findings can serve as a reference for the book retail industry in facing the challenges of competition with e-commerce platforms.

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Journal Info

Abbrev

JSKE

Publisher

Subject

Humanities Economics, Econometrics & Finance Education Environmental Science Social Sciences

Description

This Journal of social knowledge education (JSKE) publishes research articles, results, and conceptual studies in Social Studies. The Journal of social knowledge education publishes research studies employing various qualitative and/or quantitative methods and approaches in Social Studies. The ...