International Journal of Economics, Commerce, and Management
Vol. 2 No. 3 (2025): July : International Journal of Economics, Commerce, and Management

The Effect of Organizational Support on Organizational Citizenship Behavior Mediated By Organizational Commitment

Ni Ketut Rika Harum Sari (Unknown)
Ida Bagus Ketut Surya (Unknown)



Article Info

Publish Date
11 Jun 2025

Abstract

This study aims to examine the effect of organizational support on organizational citizenship behavior with organizational commitment as a mediating variable. The sample consisted of 43 respondents selected using a saturated sampling (census) method. Data were collected through questionnaires and analyzed using descriptive statistics and inferential analysis through the Partial Least Squares Structural Equation Modeling (SEM-PLS) approach. The results indicate that organizational support has a positive and significant effect on organizational citizenship behavior. Organizational commitment also has a positive and significant effect on organizational citizenship behavior. Furthermore, organizational support positively and significantly affects organizational commitment. Organizational commitment partially and complementarily mediates the influence of organizational support on organizational citizenship behavior. Theoretically, this research supports the Social Exchange Theory. Practically, the findings can serve as input for the management of Taman Tirtagangga to enhance employee support in order to foster voluntary behaviors and employee commitment.

Copyrights © 2025






Journal Info

Abbrev

IJECM

Publisher

Subject

Decision Sciences, Operations Research & Management Social Sciences

Description

Topics in this journal relate to any aspect of management, but are not limited to the following topics: Human Resource Management, Financial Management, Marketing Management, Public Sector Management, Operational Management, Supply Chain Management, Corporate Governance, Business Ethics, Management ...