Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Vol. 11 No. 1 (2025): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi

IMPLEMENTASI INOVASI SISTEM MANAJEMEN PELAYANAN TERPADU (SIMYANDU) DALAM PROSES PERIZINAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALANGKA RAYA

Rasan, Febriomico Griando (Unknown)
Hikmah, Nurul (Unknown)
Sahay, Marvy Ferdian Agusta (Unknown)
Jaya, Imanuel (Unknown)
Mahendra, Alfian Maulana Isa (Unknown)

Article Info

Publish Date
21 Apr 2025

Abstract

SIMYANDU is a service provision system in the licensing sector that is fast, effective and efficient. This research aims to analyze the implementation of SIMYANDU using the theory of Delone & McLean (2003) which states the variables of successful technology implementation, namely information quality, system quality, service quality, usage, user satisfaction and benefits using descriptive qualitative methods. The research results show that the low use of SIMYANDU by the community is due to the lack of socialization and guidance carried out by the Palangka Raya City DPMPTSP so that public knowledge in applying for permits online is still low

Copyrights © 2025




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Website

Abbrev

restorica

Publisher

Universitas Muhammadiyah Palangkaraya

Subject

Languange, Linguistic, Communication & Media Social Sciences

Description

The publication of Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi indeed participates in disseminating the results of research and review of science and technology development conducted by lecturers and researchers especially from UM Palangkaraya and other universities. This ...