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All Journal Ilmu Administrasi Publik JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora Anterior Jurnal Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Abdimas Bina Bangsa Pengabdian Kampus: Jurnal Informasi Kegiatan Pengabdian Pada Masyarakat JKMP (Jurnal Kebijakan dan Manajemen Publik) Jurnal Administrasi Publik (JAP)
Marvy Ferdian Agusta Sahay
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Sosialisasi Sustainable Development Goals (SDGs) Desa di Desa Ujung Pandaran Kecamatan Teluk Sampit Kabupaten Kotawaringin Timur Kalimantan Tengah Sri Mujiarti Ulfah; Syamsuri; Marvy Ferdian Agusta Sahay; Ummu Habibah Gaffar; Nadya Grestyana; Edward Melio Bertho; Puput Ratnasari
Jurnal Pengabdian Kampus Vol 11 No 1 (2024): Jurnal Pengabdian Kampus
Publisher : LPPM Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52850/jpmupr.v11i1.13391

Abstract

Development in rural areas is still a chore that must be completed, in tandem with capacity building activities and community empowerment in rural areas so that they are empowered and strengthen their economic activities which will have an impact on their welfare. SDGs Desa is a derivative program from the SDGs issued by the United Nations. SDGs Desa is a policy to accelerate the achievement of the Sustainable Development Goals which have 18 goals. The village government is expected to be able to make the right program as evidenced by the commitment to use village funds for development in the village. In addition, the village government needs to build synergies with the community so that the existence of village communities is not an object of development but also a subject, so that the existence of village communities is able to contribute actively to support Village SDGs. One of them is the village of Ujung Pandaran.
Implementasi Kebijakan Merdeka Belajar-Kampus Merdeka pada Perguruan Tinggi di Kalimantan Tengah: The Policy Implementation of the Merdeka Belajar-Kampus Merdeka Program at Universities in Central Kalimantan Sahay, Marvy Ferdian Agusta; Syamsuri, Syamsuri; Ulfah, Sri Mujiarti; Jaya, Imanuel; Ratnasari, Puput; Gaffar, Ummu Habibah; Angela, Vivi Friskila; Bertho, Edward Melio
Anterior Jurnal Vol. 23 No. 3 (2024): Anterior Jurnal
Publisher : ​Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/anterior.v23i3.7338

Abstract

One of today's common problems is the high unemployment rate, dominated by university graduates. The Independent Learning Independent Campus (MBKM) program emerges as a policy response to answering this problem by attempting to make a link and match between learning in higher education and the needs in the world of work. This study aims to investigate how the MBKM policy has been implemented in several universities in Central Kalimantan. The study was conducted using a qualitative method by taking loci in three large universities in Central Kalimantan. The results found that several problems hinder the implementation of the MBKM Program.
Palangka Raya City’s Strategy to Overcome Congestion in the School Area Saphira, Bella; Tulis, Riamona Sadelman; Setiawan, Ferry; Ayu, Katriani Puspita; Sahay , Marvy F.A.
JKMP (Jurnal Kebijakan dan Manajemen Publik) Vol 12 No 2 (2024): Oktober
Publisher : Universitas Muhammadiyah Sidoarjo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21070/jkmp.v12i2.1781

Abstract

Traffic congestion in the school environment, especially during school departure and return hours, is a significant problem. This study aims to identify the causes of traffic congestion and evaluate strategies that can be applied in overcoming these problems. The research method used is descriptive with a qualitative approach, using observation, interviews, and documentation as data collection techniques. SWOT analysis was conducted to assess the internal and external factors of the applied strategy. The results showed that congestion is caused by various factors, including student shuttle activities, indiscriminate vehicle parking, limited parking lots, crossing the road, and street vendors selling around the school. The Transportation Agency's efforts include traffic regulation by officers in the field and appeals to schools and parents. However, there are weaknesses in terms of limited human resources and traffic infrastructure. The conclusion of this study is the need to optimize existing strategies, including additional personnel, provision of “kiss and ride” parking facilities, and procurement of more adequate traffic signs. In addition, enforcement of traffic rules and socialization to the community need to be improved in order to maintain smooth traffic flow and improve safety around schools.
SOSIALISASI PERATURAN DAERAH KOTA PALANGKA RAYA NOMOR 3 TAHUN 2022 TENTANG PENGURANGAN KANTONG PLASTIK PADA KOMUNITAS UMKM PELABUHAN RAMBANG KOTA PALANGKA RAYA Sahay, Marvy Ferdian Agusta; Syamsuri, Syamsuri; Ulfah, Sri Mujiarti; Jaya, Imanuel; Ayu, Katriani Puspita; Angela, Vivi Friskila; Grestyana, Nadya; Selvia, Fitriana; Melio , Edward; Santoso, Yonathan Ari; Thareq, Subhan Ilham; Sintha, Melia; Christina, Meilianna Devita; Rasan, Febriomico Griando
Jurnal Abdimas Bina Bangsa Vol. 5 No. 2 (2024): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v5i2.1223

Abstract

The issue of increasing production costs, difficulty in obtaining plastic bag replacement materials, and the habit of SMEs in using plastic bags in packaging are one of the causes of the increasing volume of plastic waste in the Rambang Harbor area of Palangka Raya City. The community service was carried out by the Palangka Raya University community service team through the method of socializing the Regional Regulation of Palangka Raya City Number 3 of 2022 concerning reduction of plastic bags to SMEs at Rambang Harbor to reduce the growth of plastic waste. The results of the community service activities that have been carried out, providing replacement incentives for SMEs, and providing access to plastic bag replacement materials products, as well as innovative products are willingness for SMEs of Rambang Port to the government to reduce the use of plastic bags.
Smart City-Based Public Service Innovation at the Investment and One-Stop Integrated Services Office of Palangka Raya City Syamsuri, Syamsuri; Puspita Ayu, Katriani; Agusta Sahay, Marvy Ferdian; Cahya Wulandari, Dwi Asri
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1147

Abstract

This study examines the diffusion of digital-based public service innovations at the Department of Investment and One-Stop Integrated Services (DPMPTSP) in Palangka Raya City, Indonesia. Utilizing Everett M. Rogers' Diffusion of Innovation theory, the research analyzes the implementation of three online service applications: SIMYANDU, OSS-RBA, and SIMBG. These applications, launched in 2021, aim to enhance public service delivery by offering online access to various administrative procedures, including permit applications, business registration, and investment licensing. The study investigates the effectiveness of DPMPTSP's communication strategies in promoting these services, the timeline of their adoption by the public, and the inclusivity of access to these digital tools. Findings highlight the successful integration of these applications into the public service landscape of Palangka Raya City, contributing to the development of a smart city. The study also explores the implications of these innovations for improving government service delivery and citizen engagement in the digital age.
IMPLEMENTASI INOVASI SISTEM MANAJEMEN PELAYANAN TERPADU (SIMYANDU) DALAM PROSES PERIZINAN DI DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KOTA PALANGKA RAYA Rasan, Febriomico Griando; Hikmah, Nurul; Sahay, Marvy Ferdian Agusta; Jaya, Imanuel; Mahendra, Alfian Maulana Isa
Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi Vol. 11 No. 1 (2025): Restorica: Jurnal Ilmiah Ilmu Administrasi Negara dan Ilmu Komunikasi
Publisher : Institute for Research and Community Services Universitas Muhammadiyah Palangkaraya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33084/restorica.v11i1.8668

Abstract

SIMYANDU is a service provision system in the licensing sector that is fast, effective and efficient. This research aims to analyze the implementation of SIMYANDU using the theory of Delone & McLean (2003) which states the variables of successful technology implementation, namely information quality, system quality, service quality, usage, user satisfaction and benefits using descriptive qualitative methods. The research results show that the low use of SIMYANDU by the community is due to the lack of socialization and guidance carried out by the Palangka Raya City DPMPTSP so that public knowledge in applying for permits online is still low
Application of Cooperative Accountability on Cooperatives “Nakula” Ampah (Financial Year 2021-2024) Palupi, Murraya Putri; Ramadhany, Ridha; Sahay, Marvy Ferdian Agusta; Kumalasari, Intan
Jurnal Ilmiah Ilmu Administrasi Publik Vol 15, No 1 (2025)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v15i1.75007

Abstract

Accountability is an essential control mechanism in ensuring the achievement of optimal results in the process of providing public services. This process includes understanding tasks and functions, planning, implementation, and evaluation of achievements, all of which can influence the activities of other parties, especially service recipients. This research aims to evaluate the implementation of accountability principles at the "Nakula" Ampah Cooperative during the 2021–2024 Financial Year period, by referring to the Permenkop dan UKM No. 20 /Per/M.KUMK/IX/2015. The research focus is directed at three main dimensions of accountability in cooperatives, namely organizational accountability, service management accountability, and financial accountability. The method used is a descriptive qualitative approach with data collection techniques in the form of direct observation and analysis of cooperative annual report documentation. The research results illustrate that although cooperatives have tried to implement accountability principles according to regulations, there are still a number of weaknesses, especially in low member participation and the delivery of information from management to members. One indicator of weak accountability is the decrease in the value of Remaining Business Results of 37.66% in the last financial year compared to the previous year. This decline shows that there are problems in the efficiency of cooperative business management and the lack of periodic performance evaluations, coupled with the lack of awareness among members to commit to repaying loans on time. This research recommends increasing the management capacity of administrators, digitizing financial reports, and strengthening internal and external monitoring mechanisms to increase accountability and sustainable performance of cooperatives.
Analisis Pengelolaan Pengaduan Pelayanan Masyarakat Pada Dinas Penanaman Modal Dan Pelayanan Terpadu Satu Pintu Kota Palangka Raya Bertho, Edward Melio; Agusta Sahay, Marvy Ferdian; Griando Rasan, Febriomico; Angela, Vivi Friskila; Christina, Meilianna Devita
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 9, No 4 (2025): November 2025
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v9i4.2025.2203-2211

Abstract

Penelitian ini bertujuan untuk menganalisis bagaimana pengelolaan layanan pengaduan masyarakat di DPMPTSP Kota Palangka Raya menggunakan indikator-indikator dari teori pengelolaan pengaduan yakni facilitation, timeliness, redress, apology, credibility, dan attentiveness. Penelitian ini menggunakan pendekatan kualitatif dengan tipe deskriptif, teknik pengumpulan data melalui observasi, wawancara mendalam, dan dokumentasi. Kesimpulan yang didapatkan yakni dari dimensi facilitation, menunjukkan masih terbatasnya fasilitas fisik dan digital yang dapat mendukung proses pengaduan. Dimensi timeliness menunjukkan bahwa keterlambatan dalam penanganan aduan menandakan perlunya reformasi prosedural dan penggunaan sistem pemantauan berbasis teknologi. Dimensi redress memperlihatkan bahwa perbaikan yang dilakukan masih bersifat administratif dan belum menjadi bagian dari pembelajaran organisasi. Dari aspek apology, permintaan maaf dari aparatur kepada pengadu sudah dilakukan secara sopan dan empatik. Pada dimensi credibility, sistem pengawasan dan tanggung jawab belum berjalan secara sistemik. Dimensi terakhir, attentiveness, memperlihatkan bahwa empati dan keramahan petugas pelayanan mencerminkan kesadaran individu untuk menjaga citra lembaga. saran pengembangan diarahkan pada empat ranah strategis yaitu kebijakan, teknologi, sumber daya manusia, dan budaya organisasi
Implementasi Kebijakan Pemerintah Dalam Digitalisasi Dokumen Kependudukan (Studi Layanan Identitas Kependudukan Digital Dinas Kependudukan dan Pencatatan Sipil Kota Palangka Raya) Alexander; Sahay, Marvy Ferdian Agusta; Rhama, Bhayu
Jurnal Administrasi Publik (JAP) Vol. 11 No. 1 (2025): (JAP) Jurnal Administrasi Publik
Publisher : Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37304/jap.v11i1.19050

Abstract

Tujuan penelitian ini dilakukan untuk mendeskripsikan dan mengenalisis implementasi kebijakan penerapan Identitas Kependudukan Digital pada Dinas Kependudukan dan Pencatatan Sipil Kota Palangka Raya serta mengidentifikasi faktor pendukung dan penghambat dalam penerapan kebijakan tersebut. Penelitian ini menggunakan teori implementasi model George C. Edward III dengan indikator yaitu komunikasi, sumber daya, disposisi dan struktur birokrasi. Adapun penelitian ini menggunakan metode deskriptif-kualitatif, dengan informan sebanyak 10 orang yang meliputi pegawai Disdukcapil, ASN, Mahasiswa Pelajar dan masyarakat umum. Kesimpulan dari hasil penelitian menunjukan bahwa implementasi kebijakan Identitas Kependudukan Digital pada Dinas Kependudukan dan Pencatatan Sipil Kota Palangka Raya masih dilakukan secara bertahap dalam penyelenggaraan penerbitan, sehingga sosialisasi masih terus digencarkan. Hal ini dilihat dari sosialisasi dan aktivasi yang dilaksanakan baik langsung dan tidak langsung, sumber daya pelaksanaan, sarana dan prasaran yang sesuai standar, sikap pelaksanaan pelayanan yang diterima oleh masyarakat dan struktur birokrasi SOP penyelenggaraan. Adapun faktor pendukung yaitu adanya kewenangan penyelenggaraan pelayanan administrasi kependudukan dibuktikan dengan surat edaran pemberlakukan, peralatan, sumber daya, sarana dan prasarana yang memadai serta sikap terbuka dari instansi/lembaga menerima sosialisasi. Sementara faktor penghambat kurangnya pengetahuan dan kesadaran terhadap pemanfaatan teknologi, masyarakat tidak punya smartphone yang memadai, ganguan jaringan serta masih belum diterima sepenuhnya oleh lembaga-lembaga tertentu dalam pemberian pelayanan.
Co-Authors alexander Angela, Vivi Friskila Ayu, Katriani Puspita Bertho, Edward Melio Bhayu Rhama Cahya Wulandari, Dwi Asri Christina, Meilianna Devita Edward Melio Bertho Ferry Setiawan Griando Rasan, Febriomico Jaya, Imanuel Kumalasari, Intan Mahendra, Alfian Maulana Isa Melio , Edward Nadya Grestyana Nurul Hikmah Palupi, Murraya Putri Puput Ratnasari Puspita Ayu, Katriani Ramadhany, Ridha Rasan, Febriomico Griando Ratnasari, Puput Santoso, Yonathan Ari Saphira, Bella Selvia, Fitriana Sintha, Melia Subhan Ilham Thareq Syamsuri SYAMSURI Tulis, Riamona Sadelman Ulfah, Sri Mujiarti Ummu Habibah Gaffar Ummu Habibah Gaffar