Community Empowerment
Vol 10 No 6 (2025)

Empowering Indonesian MSMEs: Bridging the digital divide through e-commerce

Surbakti, Feliks Prasepta Sejahtera (Unknown)



Article Info

Publish Date
28 Jun 2025

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in the Indonesian economy, yet comprehensive e-commerce adoption remains low. This community service initiative aimed to facilitate the digital transformation of MSMEs by enhancing awareness and skills in the integration of e-commerce and artificial intelligence (AI). The implementation method included a national webinar, “Forum Digitalk”. The results demonstrated an 80% increase in public awareness regarding the digital transformation of MSMEs, along with a positive shift in participants' attitudes towards utilizing technology. This initiative recommends advanced training, government policies supporting technology adoption, and mentorship programs to ensure the sustainability of MSME digital transformation, including the integration of social commerce and artificial intelligence applications, to maintain competitiveness in the future marketplace.

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Journal Info

Abbrev

ce

Publisher

Subject

Arts Humanities Education Public Health Social Sciences

Description

Community empowerment is a medium for academicians, government, private companies, and social institutions to communicate community empowerment activities. Each published article is expected to provide new insights and inspire activities elsewhere on related ...