EKOBIMA Ekonomi Bisnis dan Manajemen
Vol. 3 No. 1 (2025): EKOBIMA: Jurnal Ekonomi Bisnis dan Manajemen - Juni 2025

Pengaruh Kualitas Pelayanan Dan Fasilitas Terhadap Kepuasan Pelanggan Pada Divisi Servis Auto2000 Cirebon

Imas, Imas (Unknown)
Sutiyajaya, Lulu (Unknown)
Tirto Santoso, Pangestu (Unknown)

Article Info

Publish Date
30 Jun 2025

Abstract

This study aims to determine the effect of service quality and facilities partially or simultaneously on customer satisfaction in the Auto2000 Cirebon Service Division, the population in this study is customers who have used services or replacement spare parts at the Auto2000 Cirebon Service workshop and samples taken by 93 respondents. The method in this study uses questionnaires.

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Journal Info
EKOBIMA Ekonomi Bisnis dan Manajemen
Website

Abbrev

ekobima

Publisher

POLITEKNIK LP3I BANDUNG

Subject

Economics, Econometrics & Finance Social Sciences Other

Description

EKOBIMA : Jurnal Ekonomi Bisnis Dan Manajemen adalah berisi kajian hasil penelitian tentang Ekonomi, Bisnis dan Manajemen, diterbitkan oleh 2 (dua) kali dalam satu tahun pada bulan Juni dan ...