Pendas : Jurnah Ilmiah Pendidikan Dasar
Vol. 10 No. 02 (2025): Volume 10, Nomor 02 Juni 2025 publish

PENGARUH FASILITAS TERHADAP KEPUASAN PENGUNJUNG DI MUSEUM BAHARI JAKARTA

Christofer Celino (Unknown)
Yudhiet Fajar Dewantara (Unknown)



Article Info

Publish Date
01 Jul 2025

Abstract

Jakarta Maritime Museum is a maritime museum located in the North Jakarta Fish Market area. There is a phenomenon of decreasing the number of visitor visits. This research aims to find out the influence of facilities on visitor satisfaction at the Maritime Museum. This research uses a quantitative analysis approach. Sampling from the population is done using the non-probability sampling method through purposive sampling techniques with a total of 100 respondents. The research method uses classical hypothesis testing, hypothesis testing, validity and reality testing. Research results show that simultaneous facilities have a significant effect on visitor satisfaction. The test results from the research obtained a determination coefficient of 73.3% which means that the facility affects 73.3% on visitor satisfaction. The author can draw a conclusion that facilities affect visitor satisfaction and this research is expected to be an input for the management of the Jakarta Maritime Museum in improving facilities, as well as being a reference for future researchers to develop other variables that can also affect visitor satisfaction.

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Journal Info

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pendas

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Description

Pendas : Jurnah Ilmiah Pendidikan Dasar is a journal published twice a year, namely in June and December that aims to be a forum for scientific publications to pour ideas and studies complemented with the results of research related to primary school education. To achieve this, basic education ...