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Christofer Celino
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PENGARUH FASILITAS TERHADAP KEPUASAN PENGUNJUNG DI MUSEUM BAHARI JAKARTA Christofer Celino; Yudhiet Fajar Dewantara
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 10 No. 02 (2025): Volume 10, Nomor 02 Juni 2025 publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v10i02.27752

Abstract

Jakarta Maritime Museum is a maritime museum located in the North Jakarta Fish Market area. There is a phenomenon of decreasing the number of visitor visits. This research aims to find out the influence of facilities on visitor satisfaction at the Maritime Museum. This research uses a quantitative analysis approach. Sampling from the population is done using the non-probability sampling method through purposive sampling techniques with a total of 100 respondents. The research method uses classical hypothesis testing, hypothesis testing, validity and reality testing. Research results show that simultaneous facilities have a significant effect on visitor satisfaction. The test results from the research obtained a determination coefficient of 73.3% which means that the facility affects 73.3% on visitor satisfaction. The author can draw a conclusion that facilities affect visitor satisfaction and this research is expected to be an input for the management of the Jakarta Maritime Museum in improving facilities, as well as being a reference for future researchers to develop other variables that can also affect visitor satisfaction.
Co-Authors Dewantara, Yudhiet Fajar