Jurnal EK dan BI
Vol 8 No 1 (2025)

ANALISIS INOVASI PEMASARAN MELALUI LIVE STREAMING TIK TOK DALAM MENARIK MINAT CALON JAMA’AH HAJI DAN UMROH DI PT NUR HARAMAIN

Zainullah, Ahmad (Unknown)
Ulfi, Diana (Unknown)
Aqidah, Waqi’atul (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

This study aims to analyze marketing innovation through TikTok live streaming in attracting the interest of prospective Hajj and Umrah pilgrims at PT Nur Haramain Mulia. The research employs a descriptive qualitative approach with data collected through interviews, observations, and documentation. The findings indicate that TikTok Live has a positive impact on enhancing engagement with prospective pilgrims, building trust, and expanding market reach. The live broadcasts typically feature explanations of travel packages, customer testimonials, and special promotions delivered in an interactive manner. This marketing approach also contributes to shaping a modern and responsive corporate image. Nevertheless, the implementation faces several challenges, including limited human resources skilled in managing digital content, unstable internet connections, and low digital literacy among older audiences. Despite these obstacles, with ongoing improvements, live streaming-based digital marketing holds significant potential to support the growth of Hajj and Umrah travel services in a more efficient, adaptive, and sustainable manner.

Copyrights © 2025






Journal Info

Abbrev

EKBI

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal EK&BI merupakan jurnal yang dimaksudkan sebagai media terbitan kajian ilmiah hasil penelitian, pemikiran dan kajian analisis-kritis mengenai isu Ilmu - ilmu ekonomi dan bisnis dan lain-lain yang terkait. Artikel ilmiah dimaksud berupa kajian teori (theoritical review) dan kajian empiris dari ...