Implementasi ISO 27001 dalam Meningkatkan Kepercayaan Pengguna dalam Sektor Industri: Penelitian

Pia Suci Lestari
Fatimah Zahra Tambunan
Ariq Wiratama Nasution
Monika Amelia Manurung
Ropika
Cherine Lita Purnama Panjaitan
Dear Selvanathan Sinaga

Jurnal Pengabdian Masyarakat dan Riset Pendidikan
Vol. 4 No. 1 (2025): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 1 (Juli 2025 -

This study analyzes the challenges and strategies for implementing ISO 31000: The implementation of ISO 27001 in the financial sector has been proven to improve information security and user trust. A literature review of nine journals shows that this standard is effective in managing risks, complying with regulations, and implementing security controls such as encryption and multi-factor authentication. Some institutions have reported a reduction in security incidents of up to 40%. However, implementation challenges include limited human resources and a lack of user evaluation user perception. These findings underscore the role of ISO 27001 as a critical standard for building trust in the digital age.