Jurnal Sosial dan Humanis Sains
Vol 9, No 1 (2024): JURNAL SOSIAL DAN HUMANIS SAINS

The Effectiveness of Good Governance in Improving Civil Servants Performance in the Era of Bureaucratic Reform

Hutauruk, Rosinta Paulina (Unknown)
Zulkifli, Zulkifli (Unknown)



Article Info

Publish Date
10 Jul 2025

Abstract

This study explores the effectiveness of good governance in enhancing the performance of civil servants in the context of Indonesia’s bureaucratic reform era. As principles such as transparency, accountability, participation, and rule of law are increasingly institutionalized within public administration, their influence on employee behavior and service outcomes becomes a critical area of inquiry. Employing a qualitative case study approach, data were gathered through in-depth interviews, observation, and document analysis within selected local government institutions. The findings reveal that good governance fosters a culture of professionalism, strengthens internal accountability, and improves the responsiveness of civil servants. However, challenges remain, including digital infrastructure limitations, inconsistent governance literacy, and resistance to change among senior staff. Leadership commitment and organizational support are key factors in ensuring the success of governance-based performance strategies. This study concludes that integrating good governance into daily bureaucratic processes not only enhances individual performance but also contributes to institutional transformation toward a more transparent and service-oriented public sector.

Copyrights © 2024






Journal Info

Abbrev

jshs

Publisher

Subject

Humanities

Description

Jurnal Sosial dan Humanis Sains, [e-ISSN: 2527-4228] is a journal which is published by LPPM Universitas Sang Bumi Ruwa Jurai. Jurnal Sosial dan Humanis Sains is a medium of communication used by researchers, lecturers, teachers, practitioners, and University student for submitting result of studies ...