<![CDATA[The primary issue of this study is the lagging competency in the logistics field, as it has not yet been able to improve the quality and quantity of human resources in line with the Logistics Performance Index. The purpose of this research is to analyse the contributions of competency, non-physical work environment, and office layout on employee performance through work motivation in the logistics industry in South Tangerang, Banten, Indonesia. This research method employs a quantitative approach based on Structural Equation Modeling (SEM) using Partial Least Squares (PLS). The sampling method and respondent criteria employ a convenience sampling method, with a sample of 271 employees from 11 logistics companies in Indonesia. Based on the analysis results, it is found that competency, non-physical work environment, and office layout have both direct and indirect positive contributions to employee performance through work motivation. Furthermore, motivation directly has a positive contribution to employee performance. However, the research also found that competency does not directly have a positive contribution on motivation, while competency indirectly has a negative and insignificant contribution on employee performance through work motivation. Therefore, from the perspective of the logistics industry, it is crucial to pay attention to competency, non-physical work environment, office layout, and work motivation to enhance employee performance and achieve progress in the logistics industry.]]>
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