Multidisciplinary Indonesian Center Journal
Vol. 2 No. 3 (2025): Vol. 2 No. 3 Edisi Juli 2025

THE MEDIATING ROLE OF ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) IN THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND SERVANT LEADERSHIP (LITERATURE REVIEW)

Renata Dwiani (Unknown)
Ahmad Badawi Saluy (Unknown)
Didin Hikmah Perkasa (Unknown)



Article Info

Publish Date
30 Jul 2025

Abstract

This literature review aims to explore the influence of emotional intelligence, servant leadership, and organizational commitment on employee career development, with Organizational Citizenship Behavior (OCB) as a mediating variable. The study utilizes a qualitative approach by synthesizing findings from national and international journals published in the past 10–15 years. The results indicate that emotional intelligence enables employees to adapt and interact effectively in the workplace, servant leadership fosters a supportive and empowering work climate, and organizational commitment enhances loyalty and proactive behavior. Furthermore, OCB plays a significant mediating role by reinforcing the relationship between these three variables and career development outcomes. Employees who display high OCB are more likely to gain recognition, trust, and career advancement opportunities. This study highlights the importance of a holistic approach in career development by integrating individual competencies, leadership styles, and affective organizational engagement. Practical implications suggest the need for organizational initiatives that strengthen emotional intelligence, servant leadership, and supportive organizational culture to foster sustainable employee career progression.

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Journal Info

Abbrev

micjo

Publisher

Subject

Religion Humanities Earth & Planetary Sciences Education Other

Description

Multidisciplinary Indonesian Center Journal (MICJO) adalah Jurnal multidisiplin yang membahas dan mengkaji semua disiplin ilmu, seperti: - Humaniora - Ilmu sosial - IPA - Ilmu hukum - Ilmu pendidikan, - Ilmu agama - Ilmu bahasa - Filsafat, - Teknik - Bisnis - Ekonomi - Manajemen - Teknologi ...