<![CDATA[This research is motivated by several problems in the implementation of village governance in Pangliaran Village, Pancatengah District, Tasikmalaya Regency. These problems include incomplete administrative reporting, an unrepresentative village office environment, unsustainable village programs, and difficult access to public services due to limited operating hours and infrastructure. The purpose of this study was to determine the quality of village governance. The method used was descriptive qualitative. The results indicate that the quality of village governance is suboptimal, reviewed across eight quality dimensions: performance, service features, reliability, compliance with standards, durability, serviceability, aesthetics, and perceived quality. The main obstacles include difficult physical access, lack of socialization and transparency, and limited digital resources. Several efforts have been made, such as an online queuing system, outreach services, increased socialization, and improvements to service facilities and workspaces. The village is also developing a combined information delivery platform to reach the entire community.]]>
Copyrights © 2025
