Sahabat Sosial: Jurnal Pengabdian Masyarakat
Vol. 3 No. 4 (2025): Sahabat Sosial: Jurnal Pengabdian Masyarakat (September)

Implementasi Teknologi Informasi Dalam Sistem Perencanaan Rumah Sakit Untuk Meningkatkan Kualitas Pelayanan

Sari, Andi Mu’tiah (Unknown)
Rauf, Nur Inayah (Unknown)
HB, Erlina (Unknown)



Article Info

Publish Date
28 Jul 2025

Abstract

The development of information technology (IT) has had a significant impact on the healthcare sector, particularly in hospital management and planning. Good planning requires accurate, systematic, and easily accessible data so that hospitals can provide quality, efficient services that meet patient needs. However, many hospitals in Indonesia, including those in Makassar, still face challenges in IT implementation, ranging from limited infrastructure, lack of human resource training, and resistance to system change. This community service activity was held on Juni 11, 2025, in Makassar, with the aim of improving the understanding, skills, and readiness of hospital management in implementing information technology in planning systems. The methods used included counseling, technical training, mentoring, and simulations of hospital management software usage. The activity results showed a 75% increase in participant knowledge based on pre- and post-test evaluations. Participants understood basic IT concepts, were able to run simulations of logistics planning and service scheduling, and demonstrated a commitment to integrating technology into hospital operations. This activity demonstrates that strengthening human resource capacity and infrastructure support can accelerate digital transformation in hospitals, thereby improving the quality of healthcare services.

Copyrights © 2025






Journal Info

Abbrev

jpemas

Publisher

Subject

Humanities Education Engineering Health Professions Nursing

Description

Sahabat Sosial: Jurnal Pengabdian Masyarakat, tidak memiliki ruang lingkup yang spesifik, Jurnal ini merupakan jurnal nasional yang berisi hasil-hasil kegiatan pengabdian kepada masyarakat berupa penerapan berbagai bidang ilmu diantaranya pendidikan, teknik, pertanian, sosial humaniora, komputer dan ...