JUPE : Jurnal Pendidikan Mandala
Vol 10, No 2 (2025): JUPE : Jurnal Pendidikan Mandala (Juni)

The Influence of Social Media on Gen Z Consumer Behavior in E-Commerce

Dima, Javiardi (Unknown)
Sogen, Maria Magdalena Beatrice (Unknown)
Tallo, Clerinzia Gladista (Unknown)
Ndun, Riandri (Unknown)
Taneo, Rizaldy Evander (Unknown)



Article Info

Publish Date
18 Jun 2025

Abstract

This study investigates the influence of social media content on Gen Z students' purchasing decisions in e-commerce. The problem is how significantly social media—through promotional content, influencers, and short videos—affects the behavior of Gen Z consumers. Using a descriptive quantitative method, data were collected from 30 students at Universitas Citra Bangsa using a closed-ended questionnaire. The results indicate that 86.6% of students use social media frequently, 70% often see promotional content, and 50% are influenced by short-form videos and testimonials. The findings confirm that decision-making is shaped by engaging and trustworthy content, such as influencer recommendations and viral trends. Thus, social media plays a central role in shaping purchasing behavior among Gen Z students.  

Copyrights © 2025






Journal Info

Abbrev

JUPE

Publisher

Subject

Education

Description

The Mandala Education Journal is an educational scientific research article and the results of Social research, Science, Politics, and the results of literature ...