Academia Open
Vol. 10 No. 2 (2025): December

Workload, Stress, and Motivation as Key Drivers of Employee Performance: Beban Kerja, Stres, dan Motivasi sebagai Faktor Utama yang Mempengaruhi Kinerja Karyawan

Safenda, Anggit Rahmaddani (Unknown)
Kirana, Kusuma Chandra (Unknown)
Septyarini, Epsilandri (Unknown)



Article Info

Publish Date
11 Aug 2025

Abstract

General Background: Employee performance is a key determinant of organizational success, particularly in public service institutions. Specific Background: At the Social Service Office of Gunungkidul Regency, performance optimization is essential to meet increasing administrative and social demands. Knowledge Gap: While previous studies have addressed individual factors such as workload, stress, or motivation, limited research integrates these variables simultaneously within local government contexts in Indonesia. Aims: This study aims to examine the influence of workload, work stress, and work motivation on employee performance—both individually (partially) and collectively (simultaneously). Results: Using a quantitative ex post facto design with total sampling of 45 civil servants and contract workers, data were collected via validated and reliable Likert-scale questionnaires. Multiple linear regression analysis revealed that workload, work stress, and motivation each have a positive and significant effect on performance. Notably, moderate work stress (eustress) enhances alertness and discipline. Collectively, the three variables account for 82.5% of the variance in employee performance. Novelty: The study highlights the constructive role of moderate stress in public service performance, a nuance often overlooked in stress-performance literature. Implications: These findings suggest that managing optimal levels of workload, stress, and motivation is critical to enhancing public sector employee performance. Highlights: Balanced stress (eustress) can enhance employee effectiveness. Motivation significantly drives public service performance. Combined variables explain 82.5% of performance outcomes. Keywords: Workload, Work Stress, Work Motivation, Employee Performance, Public Sector

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Journal Info

Abbrev

acopen

Publisher

Subject

Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Earth & Planetary Sciences Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Physics Social Sciences Other

Description

Academia Open is published by Universitas Muhammadiyah Sidoarjo published 2 (two) issues per year (June and December). This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge. This ...