Jurnal Ilmiah Perlindungan dan Pemberdayaan Sosial (Lindayasos)
Vol 7 No 1 (2025): Lindayasos

Community Perceptions of the Cek Bansos Application in the Distribution of Social Assistance in Kalikidang Village, Sokaraja Subdistrict, Banyumas Regency, Central Java

Hidayatul Khasan, Muhamad Khanif (Unknown)
Riasih, Teta (Unknown)
Suradi, Suradi (Unknown)
Wibisono, Eko Gunawan (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

Digital transformation in public service delivery, particularly in the distribution of social assistance, has emerged as a crucial issue in realizing transparent, accountable, and responsive governance that meets community needs. One of the innovations introduced by the government is the Cek Bansos application, designed to simplify data verification processes, reduce distribution errors, and accelerate information access for beneficiary communities. This study examines the perceptions of residents in Kalikidang Village regarding the use of this application, employing a descriptive quantitative approach with a sample of 96 household heads. The research focuses on two main dimensions within the Technology Acceptance Model framework, namely perceived ease of use and perceived usefulness. The findings indicate that most respondents positively assessed the application, with 81.40% perceiving it as easy to use and 83.06% recognizing its usefulness in accessing social assistance information and ensuring accurate targeting. Nevertheless, challenges remain regarding residents’ understanding of administrative procedures and the use of several application features, highlighting the need for enhanced socialization, training, and technical improvements in the future. These findings expand the understanding of technology acceptance in social welfare services in rural areas, while also emphasizing the importance of collaboration between government, developers, and communities to strengthen digital literacy and the sustainability of technology-based social welfare services. This insight is expected to serve as a reference for developing similar programs to ensure social assistance distribution operates more transparently, equitably, and inclusively supports poverty alleviation.

Copyrights © 2025






Journal Info

Abbrev

lindayasos

Publisher

Subject

Social Sciences

Description

Jurnal Ilmiah Perlindungan dan Pemberdayaan Sosial (Lindayasos) is a scholarly refereed journal to expand knowledge and promote the fields of social work, social welfare, and community development. Its major focus is on the development of social work as well as social welfare and community ...