Media Mahardhika
Vol. 24 No. 1 (2025): September 2025

E-PURCHASING KATALOG ELEKTRONIK DAN KOMPETENSI PEGAWAI DALAM PROSES PENGADAAN BARANG DAN JASA TERHADAP KEPUASAN PELAYANAN PUBLIK

Hakim, Adi Lukman (Unknown)
Basyah, Muhammad Ali (Unknown)
Rosiawan, Rizky Wahyudha (Unknown)
Utama, Andi Putra (Unknown)



Article Info

Publish Date
30 Sep 2025

Abstract

This study aims to determine the effect of the implementation of e-Purchasing Electronic Catalogues and employee competence in the procurement process of goods and services on public service satisfaction at the Lamongan District Education Office. This study uses a quantitative approach with a survey method. The research sample consisted of 105 respondents, including procurement officials, school principals, and procurement-related staff at the Lamongan District Education Office, selected using purposive sampling techniques. The research instrument used a closed questionnaire with a Likert scale. The data analysis technique used was multiple linear regression to test the partial and simultaneous effects between variables. The results showed that, partially, both the implementation of e-Purchasing and employee competence had a significant effect on public service satisfaction. Simultaneously, both independent variables also had a significant effect on public service satisfaction

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Journal Info

Abbrev

mahardika

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

Description

MEDIA MAHARDHIKA is a peer-reviewed journal published by Department of Accounting, Faculty of Economics and Business, STIE MAHARDHIKA Surabaya Indonesia three times a year (Januari, May and September). MEDIA MAHARDHIKA aims to publish articles in the field of accounting and finance that provide ...