Journal of Pharmacopoeia
Vol. 2 No. 2 (2025): SEPTEMBER-JP

Community Pharmacy: The Role of Strategy in Increasing Access and Quality of Health Services

Rochmah, Nikmah Nuur (Unknown)
Winata, Norma (Unknown)



Article Info

Publish Date
23 Sep 2025

Abstract

This study aims to analyze the strategic role of community pharmacies in improving access to and quality of healthcare services. The research method used was qualitative with a descriptive approach. Data were collected through in-depth interviews with pharmacists, patients, and stakeholders, observations of pharmacy services, and documentation studies related to operational standards and policies. Data analysis was conducted using the Miles & Huberman model through data reduction, data presentation, and conclusion drawing. The results showed that the strategies implemented by community pharmacies include expanding operating hours, digitizing services, providing medication delivery services, improving pharmacist competency, and implementing pharmaceutical service standards. These strategies have had a positive impact on improving public access to pharmaceutical services and the quality of healthcare services. However, challenges remain, including limited human resources, technological constraints in certain regions, and suboptimal regulations. This study confirms that community pharmacies have a strategic role in supporting the primary healthcare system and need to be supported by more comprehensive policies.

Copyrights © 2025






Journal Info

Abbrev

JP

Publisher

Subject

Medicine & Pharmacology Veterinary Other

Description

Journal of Pharmacopoeia is an international peer-reviewed and open access journal established to invite scientists and educators around the world to exchange and disseminate theory and practice orientated pharmaceuticals. All submitted manuscripts will be reviewed by the editors and then evaluated ...