Publicness: Journal of Public Administration Studies
Vol. 4 No. 2 (2025): PUBLICNESS: Journal of Public Administration Studies

Evaluasi Pengelolaan Arsip dalam Mendukung Pelayanan Publik di Kantor Desa Sukorejo

Suwarni, Puji (Unknown)
Kharismaputra, Aulia Prima (Unknown)



Article Info

Publish Date
07 Sep 2025

Abstract

This study aims to evaluate the archiving system implemented at Sukorejo Village Government and analyze its support to the village apparatus's performance in serving the community, as well as to identify the challenges faced in archiving management. The research employs a qualitative approach with the Discrepancy Evaluation Model to assess the gap between expected standards and actual practices. Data were collected through interviews, observations, documentation, and triangulation with purposive sampling of village officials involved in archiving management. The findings indicate that the archiving system in Sukorejo Village is not yet optimal. Key issues include decentralized and inconsistent document numbering, inadequate storage facilities, lack of centralized archive rooms, limited human resources, insufficient training, and lack of coordination among officials. These deficiencies impact the efficiency and effectiveness of administrative processes and public service delivery. The study concludes that improving archive management requires adherence to regulations, clear procedural manuals, enhanced training, centralized storage, and better leadership support. It is recommended that the village government adopt a systematic and standardized archiving system aligned with current regulations to enhance operational performance and provide better public services.

Copyrights © 2025






Journal Info

Abbrev

publicness

Publisher

Subject

Social Sciences

Description

PUBLICNESS: Journal of Public Administration Studies ISSN 2830-1714 (Print) ISSN 2830-0963 (Electornic) is a peer-reviewed scientific and open access journal published by Universitas Negeri Padang. The journal is dedicated to disseminating the conceptual thoughts, ideas, and research results that ...