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All Journal Publicness: Journal of Public Administration Studies
Suwarni, Puji
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Social Sciences

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Evaluasi Pengelolaan Arsip dalam Mendukung Pelayanan Publik di Kantor Desa Sukorejo Suwarni, Puji; Kharismaputra, Aulia Prima
PUBLICNESS: Journal of Public Administration Studies Vol. 4 No. 2 (2025): PUBLICNESS: Journal of Public Administration Studies
Publisher : Policy, Law and Political Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/publicness.v4i2.291

Abstract

This study aims to evaluate the archiving system implemented at Sukorejo Village Government and analyze its support to the village apparatus's performance in serving the community, as well as to identify the challenges faced in archiving management. The research employs a qualitative approach with the Discrepancy Evaluation Model to assess the gap between expected standards and actual practices. Data were collected through interviews, observations, documentation, and triangulation with purposive sampling of village officials involved in archiving management. The findings indicate that the archiving system in Sukorejo Village is not yet optimal. Key issues include decentralized and inconsistent document numbering, inadequate storage facilities, lack of centralized archive rooms, limited human resources, insufficient training, and lack of coordination among officials. These deficiencies impact the efficiency and effectiveness of administrative processes and public service delivery. The study concludes that improving archive management requires adherence to regulations, clear procedural manuals, enhanced training, centralized storage, and better leadership support. It is recommended that the village government adopt a systematic and standardized archiving system aligned with current regulations to enhance operational performance and provide better public services.
Co-Authors Aulia Prima Kharismaputra