Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi
Vol 20 No 2 (2025): September

Antecedents of Improving Service Performance Innovation in Food and Beverage Start Up Businesses

Wahyuningsih, Sri Handari (Unknown)
Astuty, Isthofaina (Unknown)
Makarim, Habib Zhafran (Unknown)
Rizqi, Maulidyah Amalina (Unknown)



Article Info

Publish Date
20 Sep 2025

Abstract

Service innovation is currently a challenge for every business, including start-up food and beverage businesses in Yogyakarta. This study aims to test the importance of service performance innovation by considering positive Thriving at work behavior as a mediator, with antecedents of Leader Member Exchange (LMX) and co-worker support. The approach used in the study is a quantitative approach. The study was conducted by taking a Food and beverage startup business, a Cafe service in the Yogyakarta area. Using Path Analysis and Sobel test, the results show the influence of LMX on Thriving at work, the influence of co-worker support on thriving at work, and the influence of co-worker support on service performance innovation. The results of this study provide implications for the importance of building a model for improving business service performance innovation through positive thriving at work behavior and organizational processes, namely leader member exchange and co-worker support, especially in the context of the food and beverage business.

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Journal Info

Abbrev

ekuilibrium

Publisher

Subject

Economics, Econometrics & Finance

Description

Ekuilibrium : Jurnal Ilmiah Bidang Ilmu Ekonomi is a journal published by the Economic Faculty, Universitas Muhammadiyah Ponorogo (Unmuh Ponorogo) in collaboration with Universitas Muhammadiyah Ponorogo Research and Community Service. Published twice a year (March and September), contains six to ten ...