International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET)
Vol. 4 No. 9 (2025): AUGUST

DETERMINATION OF DISCIPLINE, ORGANIZATIONAL CULTURE, AND COMPETENCE ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL COMMITMENT IN THE REGIONAL REVENUE AGENCY OFFICE IN BATAM CITY

Syukror Rozi (Unknown)
Chablullah Wibisono (Unknown)
Nola Puspita Dewi (Unknown)



Article Info

Publish Date
08 Sep 2025

Abstract

The Regional Revenue Agency (BAPENDA) of Batam City plays a strategic role in supporting regional revenue through tax and fee management. However, employee performance in recent years has shown a discrepancy between targets and actual results, influenced by various internal organizational factors such as discipline, organizational culture, competence, and employee commitment levels. This study aims to analyze the influence of discipline, organizational culture, and competence on employee performance through organizational commitment as a mediating variable. The study uses a quantitative approach with the Partial Least Square (PLS) method. The results show that discipline, organizational culture, and competence have a significant direct effect on performance and organizational commitment. Organizational commitment also has a significant effect on employee performance. The indirect influence of organizational culture and discipline on performance through commitment is insignificant, while competence has a significant influence through commitment. These findings emphasize the importance of improving competence and strengthening organizational commitment in supporting employee performance. The results of this study are expected to serve as a basis for the management of BAPENDA Kota Batam in formulating strategies to improve the quality of human resources to support more optimal public services.

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Journal Info

Abbrev

ijset

Publisher

Subject

Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Economics, Econometrics & Finance Education

Description

International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) is an international journal that publishes popular articles in the fields of Social Science, Education, Economics, Agricultural Research, and Technology. IJSET is published every month in ...