International Journal of Indonesian Business Review
Vol. 5 No. 1 (2026)

The Influence of Green Products and Green Prices on Loyalty and Sustainability through Consumer Satisfaction

Hasbiawan, Candra (Unknown)
Indrajaya, Sonny (Unknown)



Article Info

Publish Date
11 Sep 2025

Abstract

This study aims to analyze the influence of green products and green prices on customer loyalty and sustainability with consumer satisfaction as a mediating variable. A quantitative approach was used by a survey method of 200 respondents of Sari Roti consumers in the Greater Jakarta area. The sampling technique is purposive sampling, and the data is analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) through SmartPLS 4.The results of the study show that green products and green prices have a significant positive effect on consumer satisfaction. Consumer satisfaction then has a significant positive effect on customer loyalty, which ultimately has a positive impact on sustainability. Consumer satisfaction has also been proven to mediate the relationship between green products and green prices on customer loyalty and sustainability. These findings provide practical implications that companies need to focus on eco-friendly product innovation and pricing that reflects sustainability values to build consumer satisfaction and loyalty in a sustainable manner.

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Journal Info

Abbrev

ijibr

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Indonesian Business Review (IJIBR) is is a peer-reviewed economic journal serving as a forum for Business Economics Scholars concerning to area of Accounting, Banking, Economics, Entrepreneurship, Finance, Human Resources Management, and Management. This open accessed ...