Jurnal Fokus Manajemen Bisnis
Vol. 15 No. 2 (2025)

Unraveling the effects of polychronic orientation and distributive justice on turnover intention: The mediating role of job satisfaction

Anak Agung Ngurah Eddy Supriyadinata Gorda (Universitas Pendidikan Nasional)
I Wayan Wisnu Subrata (Universitas Pendidikan Nasional)
I Gusti Ngurah Widya Hadi Saputra (Universitas Pendidikan Nasional)
Nor Suhaira Jamil (Politeknik Sultan Idris Shah)
Sanju Kumar Singh (Tribhuvan University)
Anak Agung Ngurah Restu Gautama (Sekolah Tinggi Ilmu Ekonomi Satya Dharma)
Kadek Devi Kalfika Anggria Wardani (Universitas Pendidikan Nasional)



Article Info

Publish Date
04 Sep 2025

Abstract

Employee turnover remains a significant concern in the competitive retail market, necessitating a thorough examination of its underlying causes. The present research explores how polychronic orientation and distributive justice affects turnover intention, with job satisfaction as mediators. Data from 100 frontline retail personnel were analyzed using a quantitative methodology, and correlations were assessed through Partial Least Squares Structural Equation Modelling. The findings from studies demonstrate that polychronic orientation markedly enhances distributive justice and turnover intention. Yet, its positive effect on job satisfaction lacks statistical significance. Distributive justice has a little impact on job satisfaction but exerts a significant influence on turnover intention. Job satisfaction significantly and positively affects turnover intention. Mediation analysis reveals that job satisfaction does not significantly mediate the relationships between distributive justice and turnover intention, nor between polychronic orientation and turnover intention. From a Person-Job Fit perspective, his suggests that alignment between individual preferences and job characteristics alone may not reduce turnover intention without supportive organizational conditions. Mediation analysis reveals that job satisfaction does not significantly mediate the relationships between distributive justice and turnover intention nor between polychronic orientation and turnover intention, underscoring the complex interplay of fairness perceptions and individual-job fit in shaping turnover. These findings emphasize the need for organizations to consider both individual traits and justice perceptions within their structural and cultural frameworks to effectively manage employee retention.

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Journal Info

Abbrev

fokus

Publisher

Subject

Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

FOKUS Jurnal Manajemen Bisnis mencakup penelitian yang berkaitan dengan: 1. Manajemen Pemasaran 2. Manajemen Keuangan dan Perbankan 3. Manajemen Sumber Daya Manusia 4. Manajemen Operasi 5. Manajemen Strategik 6. Manajemen Pengetahuan 7. Bisnis, Inovasi, Ekonomi. 8. Kewirausahaan 9. Manajemen ...