Improvement: Jurnal Manajemen dan Bisnis
Vol 5 No 2 (2025): Vol 5 No 2 September 2025

Integrating The Marketing-Finance Interface In Marketing and IMC Strategy Formulation: A Case Study of Dove Shampoo

Nugraha, Galuh Satya (Unknown)
Kurniawan, Gogi (Unknown)
Hafidulloh (Unknown)
Haryanti, Endri (Unknown)



Article Info

Publish Date
21 Sep 2025

Abstract

The Indonesian FMCG industry, especially in the hair care segment, faces intense competition as consumers increasingly prioritize emotional and social values in purchasing decisions. This study examines how the marketing–finance interface supports integrated marketing communication (IMC) strategies to strengthen brand competitiveness. Using a qualitative case study of PT Unilever Indonesia Tbk and its Dove brand, data were collected through in-depth interviews with key managers and analysis of internal documents. Thematic analysis revealed that functional integration—through joint decision-making forums, cross-departmental performance indicators, and cross-training programs—enhances IMC effectiveness and enables data-driven strategic decisions. The findings highlight the strategic importance of cross-functional collaboration in developing communication strategies that are both emotionally resonant and financially accountable. This research contributes to the marketing–finance interface literature in emerging markets and provides practical insights for FMCG firms seeking to align marketing creativity with financial discipline. Keywords: Marketing–Finance Interface, Integrated Marketing Communication, Consumer Behavior, FMCG Strategy

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Journal Info

Abbrev

improvement

Publisher

Subject

Economics, Econometrics & Finance

Description

Improvement adalah terbitan berkala di bidang Manajemen dari Program Studi Manajemen Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Surabaya berisi tulisan dan artikel ilmiah yang dibuat sebagai wujud realisasi tridharma perguruan tinggi. Tujuan dari publikasi ini adalah untuk berkontribusi ...