JAM : Jurnal Aplikasi Manajemen
Vol. 23 No. 2 (2025)

Exploring the Impact of Work-Life Balance and Self-Efficacy on Work Engagement among Female Employees: The Mediating Role of Job Satisfaction

Puspitawati, Ni Made Dwi (Unknown)
I Komang Oka Permadi (Unknown)
Djuni Henri Taneo (Unknown)
Ni Made Yudhaningsih (Unknown)
I Dewa Nyoman Usadha (Unknown)



Article Info

Publish Date
31 Aug 2025

Abstract

Work engagement for female employees in the hotel industry is a critical issue due to the complexity of balancing demanding work schedules with personal life responsibilities. Achieving work-life balance is essential for maintaining job satisfaction and sustaining high levels of engagement. This study aims to analyze the influence of work-life balance and self-efficacy on work engagement, with job satisfaction as a mediating factor, among female employees in the hospitality sector. This study employed a quantitative approach using a cross-sectional survey design. The population consisted of female employees working at Four-Star Hotels in Bali. A purposive sampling technique was applied to select 106 respondents who met the criteria. Data were collected through structured questionnaires and analyzed using Structural Equation Modeling with Partial Least Squares (SEM-PLS). The findings reveal that while work-life balance does not directly influence work engagement, it positively affects job satisfaction. Self-efficacy has a positive impact on both job satisfaction and work engagement. Furthermore, job satisfaction acts as a significant mediator strengthening the relationship between work-life balance, self-efficacy, and work engagement. These results suggest that hotel management should implement policies that promote work-life balance to enhance job satisfaction and foster greater work engagement among female employees.

Copyrights © 2025






Journal Info

Abbrev

jam

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Jurnal Aplikasi Manajemen - Journal of Applied Management (JAM) publishes all forms of quantitative and qualitative research articles and other scientific studies related to the field of functional management (marketing, finance, human resources, and operations) as well as the applied management and ...