ManBiz: Journal of Management and Business
Vol. 4 No. 2 (2025): ManBiz: Journal of Management and Business

Kepuasan Kerja Vs Ketidakpuasan Kerja Pada ASN di Rupbasan: Sebuah Studi Kualitatif

Christine Feoh, Novia (Unknown)



Article Info

Publish Date
09 Oct 2025

Abstract

This study explores the factors influencing job satisfaction and dissatisfaction among Civil Servants at the State Storage House. Utilizing a qualitative approach, in-depth interviews were conducted with 5 employees through semi-structured interview guides, followed by thematic analysis of the transcribed interviews. The findings reveal that job satisfaction is driven by internal factors such as leadership, coworker relationships, and personal values, while dissatisfaction arises from external factors including perceived injustice, limited public support, and restrictive regulations. The study highlights the complex dynamics of job satisfaction, influenced by interactions between internal and external factors. These findings suggest the need for supportive policies, regulatory improvements, and enhanced public recognition to foster a conducive work environment for Rupbasan employees' well-being. Keywords: Civil Servants, Job Satisfaction , Leadership, Regulation, State Storage House

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Journal Info

Abbrev

manbiz

Publisher

Subject

Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering

Description

ManBiz: Journal of Management and Business is a peer-reviewed national journal on Management, Islamic Management, Economics, Financen and Business by Institut Agama Islam Nasional (IAI-N) Laa Roiba Bogor in cooperation with Masyarakat Ekonomi Syariah (MES) and Intelectual Association for Islamic ...