NAAFI: JURNAL ILMIAH MAHASISWA
Vol. 1 No. 6 (2025): Oktober: JURNAL ILMIAH MAHASISWA (NAAFI)

The THE INFLUENCE OF SERVANT LEADERSHIP AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE THROUGH EMPLOYEE RESILIENCE IN THE NANGGALO DISTRICT OFFICE, PADANG CITY: PENGARUH SERVANT LEADERSHIP DAN MOTIVASI KERJA TERHADAP KINERJA PEGAWAI MELALUI RESILIENSI PEGAWAI DI LINGKUNGAN KANTOR CAMAT NANGGALO KOTA PADANG

Silva Andani Prita, Silva (Unknown)
Yeni, Fitri (Unknown)
Charli, Chintya Ones (Unknown)



Article Info

Publish Date
06 Sep 2025

Abstract

This study aims to analyze the influence of servant leadership and work motivation on employee performance through resilience at the Nanggalo District Office, Padang City. The issue of employee performance, as indicated by attendance rates, lateness, and fluctuating achievement of work targets, highlights the need for a managerial approach based on servant leadership and strengthened work motivation. This research employs a quantitative approach with data collection techniques using questionnaires and documentation for the employees of the Nanggalo District Office. The independent variables in this study are servant leadership (X1) and work motivation (X2), the dependent variable is employee performance (Y), and employee resilience (Z) serves as the intervening variable. The results show that servant leadership and work motivation have a positive and significant effect on employee resilience. In addition, servant leadership, work motivation, and resilience also directly and significantly influence employee performance. Resilience is proven to be a mediating variable that strengthens the influence of servant leadership and work motivation on employee performance. These findings emphasize the importance of servant leadership, high work motivation, and resilience in improving employee performance, particularly within local government bureaucracy. Therefore, efforts to improve employee performance should focus on strengthening servant leadership, providing motivation, and developing resilience on an ongoing basis.

Copyrights © 2025






Journal Info

Abbrev

naafi

Publisher

Subject

Religion Economics, Econometrics & Finance Education Library & Information Science Social Sciences

Description

NAAFI: JURNAL ILMIAH MAHASISWA diterbitkan STKIP Majenang. Karya yang diterbitkan merupakan suatu hasil penelitian orisinil atau tinjauan Pustaka yang ditulis oleh mahasiswa. Ruang lingkup karya yang diterbitkan mencakup Multidisiplin diantaranya yaitu: Ilmu Pendidikan, Ilmu Ekonomi, Ilmu Sosial, ...