Proceeding of International Conference on Social Science and Humanity
Vol. 2 No. 2 (2025): Proceeding of International Conference on Social Science and Humanity

ANALYSIS OF DIGITAL MARKETING COMMUNICATION STRATEGIES OF TASGROSIRSEDERHANA IN INFLUENCING CONSUMER BEHAVIOR ON THE SHOPEE PLATFORM

Rofi, Muhammad Hafiz Ainur (Unknown)
Hariyanto, Didik (Unknown)



Article Info

Publish Date
26 Sep 2025

Abstract

Objective: The rapid digital transformation encourages MSME players to adopt effective marketing communication strategies in order to be able to compete on e-commerce platforms. Tasgrosirsederhana is one of the MSMEs engaged in women's fashion products, especially the sale of bags, which has been operating on the Shopee platform since 2020. Based in Pasuruan Regency, East Java, this store has managed to reach the national market with more than 550 thousand followers and product sales every month. The purpose of this study is to examine how the digital marketing communication strategy applied by Tasgrosirsederhana is able to shape consumer behavior based on the theory of the hierarchy of effects approach of Robert J. Lavidge and Gary A. Steiner. Method: This study uses a descriptive qualitative method with data collection techniques in the form of direct observation, digital documentation, and in-depth interviews with store managers and active consumers. Result: The results of the study show that digital marketing strategies have successfully steered consumers through the six stages of the effect hierarchy model. Namely: increasing awareness through paid advertising, conveying knowledge through detailed and attractive product information, forming liking through affordable prices and responsive services, strengthening preferences through promotions and positive reviews, building conviction through live streaming and testimonials, and encouraging purchases through a satisfying shopping experience. Novelty: This overall strategy shows that planned and structured digital marketing communication can be the main strength of MSMEs in increasing competitiveness in the digital.

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Journal Info

Abbrev

icossh

Publisher

Subject

Agriculture, Biological Sciences & Forestry Earth & Planetary Sciences Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Public Health Social Sciences Other

Description

The Proceeding of International Conference on Social Science and Humanity is a global platform designed to bring together scholars, researchers, and practitioners from diverse disciplines to share their cutting-edge research and insights in the fields of social sciences and humanities. The ...