Ash-Shidqu: Jurnal Ekonomi Syariah
Vol 1 No 1 (2025): Ash-Shidqu: Jurnal Ekonomi Syariah

PENGARUH KUALITAS PELAYANAN LEMBAGA AMIL ZAKAT TERHADAP KEPUASAN MUSTAHIK DI LAZISMU (Studi Kasus Mustahik Kecamatan Karangpawitan Kabupaten Garut)

Alviah, Sajaah (Unknown)
Mustikasari, Molly (Unknown)
Haryadi, Yudi (Unknown)



Article Info

Publish Date
03 Jul 2025

Abstract

This research was conducted to determine the Effect of Service Quality of Amil Zakat Institutions on Mustahik Satisfaction at LAZISMU, with mustahik Karangpawitan District as the object of research. The sampling technique used in this study is Accidental Sampling. The population used was 100 people with a sample of 50 people with a descriptive quantitative approach. The data analysis technique used is simple linear regression test. The results of this study indicate that the quality of service of amil zakat institutions has a significant effect on mustahik satisfaction in Karangpawitan District. Based on the results of the t test which shows that the tcount is 5.343> t table 1.677 with a significance of 0.000 <0.05. And from the results of the coefficient of determination (R2) of 0.373. This shows that there is a correlation between the service quality variable (X) and mustahik satisfaction (Y) of 0.373.

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Journal Info

Abbrev

ash-shidqu

Publisher

Subject

Economics, Econometrics & Finance

Description

Ash-Shidqu: Jurnal Ekonomi Syariah is a scientific journal based on the Open Journal System (OJS) managed by the Sharia Economics Study Programme, Faculty of Islamic Religion, Universitas Muhammadiyah Bandung. Ash-Shidqu Journal is a publication platform for researchers and observers of Islamic ...