Bulletin of Science, Technology and Society
Vol. 4 No. 2 (2025): Bulletin of Science, Technology and Society (August)

Cross-functional HRM and Marketing Collaboration in Driving Consumer Needs-based Eco-Friendly Product Innovation

Mardikaningsih, Rahayu (Unknown)
Essa, Nabeela Ebrahem (Unknown)



Article Info

Publish Date
30 Aug 2025

Abstract

The development of environmentally friendly products has increasingly become a strategic priority in modern business, driven by the growing consumer awareness of sustainability issues. This study examines the role of cross-functional collaboration between Human Resource Management (HRM) and marketing in supporting the creation of green products that are relevant to consumer needs. The discussion begins by tracing general and specific phenomena, followed by an identification of principal issues such as divergent objectives, communication barriers, resource allocation constraints, cultural resistance, and external pressures that undermine the effectiveness of collaboration. Through a literature review approach, the study reveals that the synergy between HRM and marketing holds significant potential to generate competitive added value. HRM supports this process by developing green competencies, promoting a sustainable work culture, and providing incentives that drive innovation, while marketing contributes through mapping consumer needs and designing market strategies aligned with sustainability trends. However, the success of this synergy depends highly on organization’s preparedness to overcome structural, cultural, and regulatory obstacles. In conclusion, strong cross-functional collaboration is underlined by robust performance indicators, enhanced green workforce competencies, and the strategic alignment of HRM marketing. In turn, such collaboration not only enhances organizational competitiveness but also supports the broader agenda of global sustainability

Copyrights © 2025






Journal Info

Abbrev

inti

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Bulletin of Science, Technology and Society (e-ISSN: 2830-795X) is a peer-reviewed academic journal published triannually—in May, August, and November. The journal provides a platform for interdisciplinary scholarship that critically examines the interplay between scientific advancement, ...